GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. GD has raised over $800M since launching in 2011, delivered cash to more than 1.2 million recipients, and launched offices in 11 countries. We’re continuing expansion across the Global South. Over the past decade, GD has also supported large-scale, experimental research, expanding the evidence that cash has a positive short and long-term impact on recipients. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) has been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.
Across our global offices, our culture is candid, analytical, non-hierarchical, and agile. We work alongside 750+ individuals who come from 21 different countries and speak 69 different languages. Team members at GiveDirectly attest that diversity, equity, and inclusion are not just buzzwords, but a fundamental part of our culture and values. We actively seek to recruit individuals from the communities we serve, and use DEI as a lens in our hiring practices, programs, and initiatives. Our goal is to maintain a workplace where everyone can bring their authentic selves to work, and feel valued and respected for who they are. We continue to grapple with balancing inclusivity of all cultures and experiences while maintaining cohesion in our values. While there is much that we are still learning, we take care of one another, have fun, as well as provide flexible working hours wherever possible.
We are proud to be an equal opportunity employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other status protected by law.
Priority Application Deadline: March 24, 2023
Location: This role is fully remote. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
About this role
GiveDirectly aims to be one of the largest emergency cash actors with the flexibility to deliver in a range of crisis contexts. We focus on speed, flexibility, innovation, and rigor to expand the range and depth of GD’s humanitarian capabilities across the organization. As part of GD's humanitarian team, you will hone your strategy, operational and project management expertise.
The Humanitarian Manager will play a key role in expanding GD’s humanitarian expertise and operations across the whole organization. Primary responsibilities will include supporting country teams to design and deliver innovative humanitarian initiatives, coordinating with internal stakeholders, providing surge project management capacity and ensuring overall operational excellence. The Humanitarian Manager will work closely within the team with Senior Managers and the Humanitarian Director, as well as cross-functionally with programs, partnerships, technology, innovation, and other teams. We are looking for candidates that are highly organized and solutions-oriented, can demonstrate experience operating in crisis contexts and navigating the humanitarian system, and who thrive in fast-paced, unstructured environments.
This role is fully remote but must overlap with an East Africa timezone by at least 3 hours.
Reports to: Humanitarian Senior Manager
Travel Requirement: Candidates must be willing to travel internationally up to 25% as needed.
What you’ll do:
- Technical expertise and advice
- Play a key role in establishing the humanitarian team as a source of technical expertise on emergency response within GiveDirectly
- Support the Humanitarian Senior Manager to advise country offices on humanitarian standards, policies and structures, and on developing and leveraging relationships with key humanitarian stakeholders
- Support the Humanitarian Senior Manager in working with country teams to develop sector engagement strategies or crisis preparedness plans as needed
- Develop internal guidance, briefing notes and position papers on humanitarian issues as needed
- Project Management
- Deliver core operations functions, leading aspects of project management as well as supporting Humanitarian Senior Managers and the Humanitarian Director on other tasks as required
- Support country teams to design innovative humanitarian operating models, including assessing trade-offs of different design decisions (e.g. targeting, payments, customer service)
- Become an expert in GiveDirectly’s tech systems and processes (Salesforce, Taroworks, Asana, etc.) to support project execution and excellence
- Serve along with other members of the Humanitarian Team on our internal surge capacity roster to respond quickly to emergencies. Should be able and willing to deploy on short notice.
- New business development & partnerships management
- Collaborate with other GD teams to design and develop new project proposals
- Support partnership building and partner management by conducting due diligence and desk research for identified fundraising opportunities
- Conduct desk research & synthesis on humanitarian crises, financial payment systems, and funding opportunities in new countries of interest or emerging crises
- Coordinate with external stakeholders on discrete projects and tasks
What you’ll bring:
- Alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
- Language Requirement: English
- Language Preferences: French, Arabic or Portuguese
- 4+ years of work experience in roles that required problem-solving and project management
- Experience operating in fragile and crisis-affected contexts
- Demonstrated knowledge of humanitarian policy frameworks and coordination mechanisms; experience influencing stakeholders in these structures is a plus
- Exceptional communication, organizational, and analytical skills
- Ability to think strategically and understand how proposed solutions fit into the bigger picture of organizational or sectoral priorities
- Ability to manage day-to-day operations while contributing to longer-term objectives and system improvements
- Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
- Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.
- The United States base salary for this role is $88,000.
- The Kenya base salary for this role is $55,000.
This role is fully remote, so if you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
- A positive and supportive team with opportunities for advancement
- A demonstrated commitment to helping all staff develop and grow
- A competitive salary, including bonus
- A robust health benefits plan (exact details will vary by country)
- Unlimited PTO (that we encourage staff to take!)
- Desk allowance and flexible work location
Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.
About the hiring process
Format: The hiring process follows the same general outline for all open roles:
First interview (30 mins)
Take home skills assignment (~2 hours)
Second interview (1 hour)*
Third interview (1 hour)*
Final interview (1 hour)
Reference checks (30 mins each)
*For some roles, second & third interviews are combined into a panel interview. If there are adjustments or variations on this process, those changes will be communicated during the first interview.
Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to firstname.lastname@example.org.
**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**