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As a member of the Security department at Gitlab, the External Security Communications specialty of the Security Analyst role work to increase visibility, strengthen community engagement and industry recognition of GitLab Security initiatives, programs and team members’ expertise through multi-channel campaigns and initiatives that include blogs, contributed articles, social media, online events and more.
Security Analyst, External Security Communications (Staff)
The Staff Security Analyst, External Security Communications reports to the Director of Security Engineering & Research.
Staff level job grade
The Staff Security Analyst, External Security Communications is a grade 8.
- Work with security engineers, analysts and leadership to develop ideas for blog posts, assist them as needed to create and improve the content and work with the editorial team to review and publish the posts.
- Ideate and execute multi-channel programs that showcase our bug bounty program, and recognize the hackers that contribute to it. (This could include blogs, social media campaigns, events, or custom swag)
- Develop new engagement strategies to grow community engagement and influence within the industry, including tactics such as developing twitter lists of key influencers and contributors, social-first campaigns, online contests and events.
- Monitor various platforms (twitter, hackernews, zendesk) for industry (security and marketing) trends and engagement opportunities.
- Work with social media team to develop social campaigns to generate awareness and visibility around department programs and initiatives. Write content as needed.
- Liaise across marketing to identify additional opportunities to showcase department programs and people.
- Support security releases by creating and deploying the monthly and critical security release email alerts through Marketo.
- Provide corporate communication with visibility into important department initiatives that should be amplified further through PR activities, or security events or incidents that could impact brand and/or customers.
- Partner with security team and liaise across organization to respond to incidents in a timely manner. This includes developing, reviewing/editing, gaining approvals and deploying clear customer communications across various channels.
Staff level responsibilities
Staff level responsibilities are inclusive of all Senior level responsibilities, as well as to:
- Develop and drive content marketing strategy aligned to business priorities and community engagement
- Lead multi-channel campaigns and engagement strategies surrounding GitLab’s bug bounty program
- Lead the development and implementation of security audience and community engagement initiatives
- Oversee customer and external response process for incident response
- Keep apprised of various platforms for trends, mentions and engagement opportunities
Staff level requirements
- 10+ years in an external communications or marketing role
- Strong communication and writing skills
- Ability to take complex topics and communicate them effectively to a wider audience
- Strong cross-function collaborator
- Passionate about audience engagement and relationship development
- Experience working in the technology and/or security industry
- Detail-oriented, organized
- You share our values, and work in accordance with those values
Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process.
- Qualified candidates will be invited to schedule a 30 minute screening call with one of our Global Recruiters.
- Next, candidates will be invited to schedule a 50-minute interviews with the hiring manager,
- Then, candidates will be invited to schedule 3 separate 50-minute interviews with 3 different peers from within the Security organization,
- Finally, candidates will be invited to schedule a 25-minute interview with the Director of Security Engineering and Research.
Additional details about our process can be found on our hiring page.
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