It’s an exciting time to join our team. We're the world’s largest all-remote company, and we've been intentionally building our culture this way from the start. With more than 1,200 team members in 65+ countries, GitLab is a place where you can contribute from almost anywhere. We are an ambitious, productive team that embraces a set of shared values in everything we do.
The Trust & Safety team are the guardians of the anti-abuse world, who develop the tools and manage the workflows to mitigate abusive activity on GitLab.com with the goal of making the internet a safer place. In order to achieve this we must ensure that we are good internet citizens.
The culture here at GitLab is something we’re incredibly proud of. Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLab team members are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually -- instead, we focus on your results. You can work the hours you choose, enabled by our asynchronous approach to communication. In addition, you'll have $10k USD per year to go towards your growth and development.
You can also expect stock options and a competitive salary. Our compensation calculator will be shared with selected candidates before any interview.
Diversity, Inclusion, and Belonging (DIB) are fundamental to the success of GitLab. We want to infuse DIB in every way possible and in all that we do. We strive to create a transparent environment where all team members around the world feel that their voices are heard and welcomed. We also aim to be a place where people can show up as their full selves each day and contribute their best. With more than 100,000 organizations using GitLab, our goal is to have a team that is representative of our users.
What you'll do in this role
Triage and respond to Trust and Safety related incidents originating from GitLab.com
Assess and integrate new tools and technologies, particularly open-source, in order to improve our operational efficiencies
Assist with training and onboarding of new team members
Assist with operational tasks if needed. Examples Include: Processing abuse reports, mitigating active and/or ongoing abusive activity
Develop systems to detect abusive activity on GitLab.com
Code reviews related to Trust and Safety tooling
Identify possible new abuse vectors and communicate them to the relevant stakeholders
Utilize log ingestion platforms for analyzing and identifying the tactics, techniques and patterns of abusive users
Contribute to the creation of documentation and runbooks
Contribute to the production and tuning of anti-abuse detection and mitigation tooling
Triage and handle escalated issues independently
Conduct architecture reviews on Trust and Safety tooling/systems
Interview security candidates during the hiring process*
You should apply if you bring:
Significant professional experience in Software Engineering with some experience in web or cloud security or abuse detection
A minimum of 2 years experience working with incident response
Excellent written and verbal communication skills
Capability to build working relationships with key stakeholders
Experience with operating system internals, web applications and browser security
Experience using log analysis platforms such as ELK, BigQuery, etc
Familiarity with Google Cloud Platform (GCP), AWS, and/or Azure
Also, we know it’s tough, but please try to avoid the confidence gap. You don’t have to match all the listed requirements exactly to be considered for this role.
Our hiring process for this Senior Security Engineer, Trust and Safety position typically follows four stages. The details of this process and our leveling structure can be found on our job family page.