The Learning & Development Instructional Designer is responsible for designing and developing learning practices and experiences for GitLab’s People Group Learning & Development team. This is achieved by enhancing synchronous and asynchronous learning for GitLab team members and the wider community. The goal of this job family is to help audiences achieve their desired learning outcomes by developing new, engaging, and effective learning solutions and instructional experiences.

  • Design and develop experiential learning solutions that support adult learning best practices, address needs identified in a job/task analysis, drive behavior change, and improve performance of GitLab customers, partners, and/or sales teams
  • Follow GitLab branding guidelines and standards to ensure content is professional and consistent with corporate look and feel for external audiences
  • Create and curate team member learning content using the latest technology and innovative techniques
  • Build and maintain valued relationships with key stakeholders and external vendors
  • Design interactive courseware and video using adult learning theory that appeals to various learning styles and international audiences
  • Utilize various modern authoring tools to rapidly build enjoyable, positive learning experiences that are interactive, effective and technically functional
  • Creation of eLearning that is Handbook first for our LXP
  • Develop sound knowledge, skill, and job performance-based assessments
  • Closely partner and collaborate with other members of the Learning & Development team to continuously improve existing learning programs based on the latest research in adult education
  • Meet all milestones and final deliverables by deadlines; when delays do occur, work with the team to estimate, monitor, adjust, and proactively communicate revised deadlines as needed
  • Be a mentor to learning and development team, trainers, and business partners on best practices in instructional design and enablement solutions
  • Take on additional projects and responsibilities as needed
  • Experience designing and developing learning programs across delivery mediums and content types (mobile learning, e-learning, video, gamification, virtual learning, live simulation, and live classroom)
  • Strong oral and written communication skills and diverse experience working with internal customers and stakeholders in both live and virtual environments
  • Proven ability to clearly articulate complex concepts in simple terms is essential
  • Excellent team player
  • Must be detail oriented and have strong project management skills needing minimal supervision
  • Experience with a wide range of modern elearning authoring tools (e.g. recent versions of Adobe Captivate, Articulate 360 Suite, Go Animate, Elucidat, etc.)
  • Working knowledge and application experience using reveal.js, Adobe Creative Suite (Premiere, Captivate, InDesign, Illustrator, Photoshop), and other industry benchmark applications and online multimedia authoring tools
  • HTML5, xAPI, mobile learning, and adaptive learning experience desired
  • Must have the ability to work in an ever-changing, project-driven environment with a strong design sensibility when creating all training and enablement instructional materials
  • Demonstrated experience working with multiple industry recognized instructional design models preferred
  • Experience working with a variety of Learning Management and Learning Experience Systems and various virtual meeting management tools such as Zoom is a plus
  • Ability to use GitLab
  • Bachelor’s degree or equivalent experience in Instructional Development, Training Education/Communication is preferred
  • You share our values, and work in accordance with those values
  • Successful completion of a background check

Additional details about our process can be found on our hiring page.

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