Build and optimize a company-wide reseller channel process in collaboration with the sales team and broader GitLab organization
Develop methods, processes, systems and tools to appropriately support our channel efforts within our segmentation models: enterprise, mid-market and SMB
Drive cross-functional programs and initiatives to support scaling of the business and integrate the channel processes with teams throughout GitLab (e.g., sales, marketing, product)
Manage all channel incentive programs and ensure adherence to policies
Assist in the development and rollout of channel enablement practices to improve our reseller’s effectiveness and efficiency and provide increased channel insights through data, automation, and telemetry
Create and coordinate key reporting for GitLab leadership team, partnering with the Customer Success analyst to provide reporting on customer adoption, sentiment and advocacy and business results (i.e., forecasts, renew, expand, churn)
Act as liaison to channel enablement to drive training and enablement priorities, content and methods
3 years of channel experience
5 years experience in program management and/or operations
Experience with channel management systems (e.g., Salesforce, Partner Portals)
To view the full job description and its compensation calculator, view our handbook. The compensation calculator can be found towards the bottom of the page.
Additional details about our process can be found on our hiring page.