GitHub is changing the way the world builds software, and we want you to help build GitHub. 

We are looking for a highly experienced and motivated Product Manager to join the Communities team at GitHub. Our mission is to increase developer happiness with a focus on improving the experience for open source contributors and maintainers and overall for communities on GitHub. Some of our projects include Discussions, GitHub Sponsors, Discoverability and the Feed, the GitHub Profile, New User Signup flow, and more!

In this role, you will work closely together with a passionate, collaborative and very diverse team. You will work together with user researchers, product designers and engineers to scope the user problems, design experiences and ship solutions that will impact millions of developers worldwide. Then, you will listen to user feedback and iterate. You will also have the opportunity to partner with our data team to design experiments and measure success of the features shipped.

A Day in the Life

Our team is distributed across the globe (with a larger percentage in North America) and we utilize Slack, Zoom, GitHub Issues and Google Docs to collaborate and communicate. In a given week you will:

  • Collaborating with engineering, design, user research, data science, support, and other stakeholders (including the leadership team and sometimes entities like legal, international expansion, security, etc.) to understand the problems we want to solve, exploring how we can solve them
  • Talking with users to discover what they love and what their pain points are and immerse yourself in user feedback
  • Coordinating and communicating with partner team leads for planning purposes
  • Discussing and collaboratively solving problems with your counterparts synchronously via Zoom or asynchronously via Slack and sometimes Issues, Discussions or Google Docs
  • Working closely together with engineering teams and product designers to lay out a roadmap, prioritize it accordingly and determine the highest impact work a team should be doing at any point in time

Responsibilities

  • Own the product strategy for your area and understand the consequences across other areas on GitHub. Define the key customer pain points to be solved, and how GitHub will address these needs. Work together with stakeholders to ensure that your vision aligns with the vision of other related areas.
  • Represent the customer. Be the champion and voice of customers in every conversation. Build direct relationships with customers and you will immerse yourself in customer feedback. 
  • Manage the roadmap. Ruthlessly prioritize for the short-term while helping the company think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.
  • Collaborate and build trust across teams. Your success will require coordination across multiple teams and domains at GitHub, across product, design, engineering, marketing, PR, legal and support.
  • Use data to inform decision making. Analyze data for trends and potential customer pain points, and use this to prioritize and inform how to improve the product. Go back to the data when needed to answer questions.
  • Measure success. Own the measures used to define success for your product  and align them to department and business objectives. Success measures must be defined at the inception of a product and tracked throughout its lifecycle. The success measures should be visible to all stakeholders and you will be interpreting them into actionable conclusions and new hypotheses to drive future work.
  • Become an expert on the domain and trends in the space. Understand how digital communities thrive and how open source can further grow and succeed, and discover and develop new opportunities.

Minimum Qualifications

  • 5-7+ years of engineering or product management, or equivalent experience with demonstrated ability to discover opportunities and define and deliver products.
  • Strong technical abilities including experience with developer and/or community tools
  • Strong customer and stakeholder empathy and understanding
  • Experience working asynchronously on a remote, distributed team (does not have to be professional experience)
  • Strong communication skills, with clear verbal communication (including presentations to a large number of stakeholders and executives) as well as explicit and mindful written communication skills
  • Intrinsic desire and motivation to have customer impact
  • Experience developing a strategy and roadmap for your teams
  • Experience executing initiatives in an iterative fashion
  • Attention to detail, planning, and organization, both at an individual and at team level.

 

Preferred Qualifications

  • Experience working across organizations with Engineering, Design, Marketing, Support, Legal, Finance.
  • Previous experience with open source project development, use, and consumption.
  • Previous experience with tools which support building, growing and maintaining communities who thrive

 

You may be an excellent fit even if you don’t meet all the qualifications above. We look forward to meeting you and hearing about your unique skills and experiences and what makes you a great Product Manager on the Special Projects team.

(Colorado only*) Minimum salary of $118,100 to maximum $192,800+ bonus + equity + benefits.

· Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado. 

Who We Are:

GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world’s most important technologies. We foster a collaborative community that can come together—as individuals and in teams—to create the future of software and make a difference in the world.

Leadership Principles:

Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness

Why You Should Join:

At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote

We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner.

#LI-POST

Apply for this Job

* Required
  
  


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in GitHub’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.