The GitHub Shop is the steward of iconic GitHub memorabilia that excites our customers and superfans, builds pride and belonging with Hubbers, and helps to accelerate our sales motions. The Shop team manages the design, production and fulfillment of our external Retail Shop, our internal employee “Hubber” Shops (virtually and at select offices), and partners with a number of additional GitHub teams to facilitate the design, production, and fulfillment of Customized Product lines and supporting microsites. 

We are currently searching for an experienced Merchandising Manager to create, oversee, and implement merchandising strategies and processes that successfully support the needs of our customers.

The Senior Merchandising Manager will plan and direct the day-to-day operations of The Shop, develop strategies and processes to improve production, fulfillment, sustainability and quality, drive store usage, manage budgets, and create store policies that will increase sales, delight customers, and grow the existing customer base. 

Responsibilities include:

  • Overseeing the planning and implementation of merchandising strategies to ensure the production of high quality and sustainable products
  • Forecast inventory demands to minimize outages and costs across the retail, employee and custom shops
  • Negotiate with suppliers for fair prices, terms and conditions, and fulfillment 
  • Analyze data to improve ordering efficiencies and optimize unit and storage costs
  • Prepare annual and quarterly budgets and sales forecasts
  • Track inventory movement and systematically introduce promotions, sales, price changes, etc. that move merchandise and align with company, team and Shop values
  • Collaborate with the shop program manager to brainstorm new products, projects, campaigns, and merchandising runs
  • Interpret reports and provide guidance on how to improve customer engagement, production, storage, and fulfillment
  • Ensure key offices and Executive Briefing Centers are adequately stocked and well maintained
  • Identify key insights from campaign and collection data, and trends, to determine relevant consumer, brand or marketing implications for the Shop
  • Conduct research, both primary and secondary, to deliver true consumer insight; conduct stakeholder, consumer and prospect interviews

Requirements:

  • 5-8 years' related experience running an IRL and/or virtual shop
  • Proven ability in merchandising and/or Retail Strategy
  • An understanding and passion for retail marketing and/or experience with retail brands and marketing teams
  • Highly collaborative with ability to build partnerships across different teams and people
  • Innate curiosity with an ability to connect insights and gain inspiration from disparate sources
  • Fantastic presenter and storyteller; able to present complex ideas clearly
  • Solid understanding of how the analytics function and its output affects planning and strategic insights
  • Experience contributing to brand positioning and applying customer insight to the development of marketing campaigns
  • Experience in conducting/contributing to primary research and expertise in secondary research analysis
  • Comfortable working in highly flexible, ever changing entrepreneurial environments


(Colorado only*) Minimum salary of $89,200 to maximum $189,300 + bonus + equity + benefits.
· Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado. 

Who We Are:

GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world’s most important technologies. We foster a collaborative community that can come together—as individuals and in teams—to create the future of software and make a difference in the world.

Leadership Principles:

Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness

Why You Should Join:

At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote

We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner.

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