GitHub helps companies and organizations succeed by allowing them to build better software together. The Customer Success organization is expanding its Learning and Development team to help support our teams in these endeavors!
The Program Manager, Partner Certifications, will be responsible for leading our partner certification program within Learning and Development. This program is vastly cross-functional as our certification program will drive measurable learning across our internal employees, Microsoft employees and our partners. The Program Manager, Partner Certifications will lead the existing certification program, overseeing operations, support and exam development. The Program Manager will work closely with other program managers across Learning and Development to cross-utilize resources, initiate partner-specific learning programs, and discover pertinent opportunities of interest to our partner community.
Qualified candidates will have experience defining and managing KPIs, strong understanding of business operations,, as well as experience analyzing cost/benefit tradeoffs, and conducting industry research. The right candidate will also have a strong familiarity with education content design and development. Lastly, the right candidate is interested, excited, and motivated to evolve existing programs. This is a growing team and we’re looking for someone with experience, energy, and enthusiasm!
- Collaborate and strategize with Director of L&D and other key stakeholders to successfully grow our Partner Certifications program
- Maintain responsibility for the full program lifecycle from initiation through implementation for various certification initiatives, including current and future exam development
- Manage our certification vendors; including item writers, psychometricians, and proctoring vendors
- Create objectives and key results related to the performance of the certification program and prepare weekly status reports; as well as monthly deep-dive presentations
- Build deep relationships with our various lines of business to discover potential exam opportunities, subject matter expertise, the impact of certification on business metrics and goals, and how future development of exams can tie into such goals
- Build, drive and inspect the program strategy and execution in all facets interfacing with leadership
- Collaborate with the Director of L&D and other key stakeholders to ensure programs are supporting our audience needs and our strategic business initiatives.
- Bachelor's Degree and 3+ years of program management, talent development, sales operations and/or enablement experience
- 2+ years experience leading programs across a full lifecycle from vision creation through evaluation of results
- Previous experience managing programs for external audiences
- Prior experience managing multiple vendors, project plans, and delivery dates across multiple time zones
- Strong detail-oriented nature coupled with ability to think strategically
- High level of comfort communicating effectively across multiple stakeholders and senior leadership
- Demonstrated ability to adapt to new technologies and learn quickly
- Strong analytical skills; ability to produce dashboards and program reports analyzing KPIs.
- Ability to utilize data to produce a narrative on the team’s work efforts, successes and challenges; ability to build presentations and distributable collateral on this narrative for key stakeholders and senior leadership
- Strong written communication skills
- Previous experience working directly with training teams and/or with content development teams or education programs.
- PMP or PMI-ACP certification is recommended but not required.
(Colorado only*) Minimum salary of $73,500 to maximum $195,00 + bonus + equity + benefits.
· Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado.
Who We Are:
GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world’s most important technologies. We foster a collaborative community that can come together—as individuals and in teams—to create the future of software and make a difference in the world.
Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness
Why You Should Join:
At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote
We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.
GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner.