GitHub is the home for software development, where developers collaborate to build some of the world’s most important software. Empowering all users to leverage the GitHub platform to its fullest potential is critical to the company’s growth. The Field Engineering team within the Customer Success organization incubates products that are used to unlock use of GitHub for enterprise customers and our broader community.
Field Engineering is building products to help customers adopt GitHub and is looking for a Product Manager to manage new products used to drive adoption. The ideal candidate will have product management experience in the CI/CD space serving as the bridge between the customer and the engineering team.
Represent the customer. You will be the champion and voice of customers in every conversation. You will build direct relationships with customers as well as immersing yourself in customer feedback.
Manage the roadmap. Make tactical prioritization decisions while helping the team think long-term. Build trust with stakeholders by maintaining an understandable, accurate roadmap.
Collaborate across teams. Your success will require coordination across multiple teams and domains at GitHub.
Data driven decision making. Analyze data for trends and potential customer pain points, and use this to prioritize and inform how to improve the product. Go back to the data when needed to answer questions.
Measure success. Own the measures used to define success for your product. Make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses.
Skills and requirements
3-5+ years of product management experience with demonstrated ability to discover opportunities and define and deliver products.
Hands-on experience with GitHub Actions as well as other CI/CD solutions such as Jenkins, GitLab, CircleCI, Travis CI, or Azure DevOps
Excellent verbal and written communication skills coupled with a high level of comfort communicating effectively across multiple stakeholder groups and senior leadership
Great problem solving skills around technical, product, and business scenarios
Strong analytical skills; experience defining and managing KPIs; ability to utilize data to produce a narrative on the team’s work efforts, successes, and challenges; ability to build dashboards, presentations, and reports for key stakeholders and senior leadership
Able to coordinate with teams across locations and time zones
Ability to meet GitHub, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft, GitHub’s parent company, Cloud Screen upon hire/transfer and every two years thereafter.
Minimum salary of $104,400 to maximum $234,300
At GitHub certain roles are eligible for additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.
Location: In this role, you can work remotely from anywhere in the United States or onsite in one of GitHub’s U.S. offices (San Francisco, Bellevue, Raleigh)
Who We Are:
GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world’s most important technologies. We foster a collaborative community that can come together—as individuals and in teams—to create the future of software and make a difference in the world.
Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness
Why You Should Join:
At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote
We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.
GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner.