GitHub is looking experienced engineering managers to be hands-on leaders for our site reliability teams. In this role, you will have an opportunity to balance mentoring, service ownership, and thought leadership as your team makes a positive impact on how the world develops software. To succeed, you will collaborate with other SRE and reliability-focused teams to improve the availability, resilience, and sustainability of GitHub’s products. Your role will be to maximize your team’s impact by aligning the team’s engineering efforts and growth with business priorities.
GitHub is committed to reliability as a feature. Our SRE organization acts as stewards of the “design language” of reliability at GitHub. The SRE teams shape what that reliability really means for our products and company. Example topics for our teams include service maturity models, reliable tooling and infrastructure for incident response, incident management, retrospective analyses, incident responder readiness and confidence, SLOs, and mitigating cross-team dependencies and side effects. Our SRE teams are not strictly operations, infrastructure, or systems teams but a careful blend of these competencies with a software engineering approach. We will depend on you to run, manage, and maintain critical services to broadly affect how the company deals with software failure.
As an engineering manager, you will work very closely with the team’s technical lead to balance quality of execution, technical direction, and team growth. As a manager, you will bring a personal investment in people management and the careers of the individuals on your team. You will coach and develop the influence of the team as they focus on the systems, design patterns, processes, and tools that enable our engineers to operate and scale the world’s largest code hosting platform.
Our SRE teams are geographically clustered but highly distributed. Your strong written communication skills will help you develop meaningful working relationships with your peers from across the globe in an environment of remote work and asynchronous communication. As part of a cross-functional team, you will be required to collaborate frequently and across the organization to succeed. You will partner closely with a peer SRE team on shared objectives and join a community of other leaders at GitHub to build a work environment built on trust, empathy, shared objectives, and positive impact.
- Act as a technical and thought leader to guide SRE’s role within the company, cross-functional best practices, and reliability related priorities.
- Sponsor the career growth of your team through regular 1:1s, frequent and actionable feedback, and by establishing the psychological safety for a growth mindset to flourish.
- Improve the reliability of GitHub services and products.
- Model personal accountability, intellectual humility, and other GitHub ideals to the organization.
- Manage complex projects spanning teams outside of the SRE organization.
- Decompose high-level objectives into actionable roadmaps and directives for the team. Advocate these initiatives to other stakeholders.
- Magnify the impact of the team by building upon its autonomy, relatedness, and connectedness to shared goals.
- Prior experience managing software engineering teams.
- A background in SRE and the ability to articulate how it differs from operational, systems, and infrastructure roles.
- Proficiency in high-level languages such as Ruby, Python or Bash.
- Experience guiding technical decision making.
- The ability to apply systems design principles to practical applications.
- A proven track record as a trustworthy service owner.
- Demonstrable expertise with GNU/Linux systems.
- Experience managing or working on distributed engineering teams.
- Experience building highly available systems at scale.
- Familiarity with configuration management software such as Puppet, Chef, Ansible, or Salt.
- Familiarity with industry trends and CNCF projects.
- Proficiency with systems language such as Go, C/C++, or Rust.
- A background in software engineering.
Who We Are:
GitHub is the developer company. Over 31 million people use GitHub to build amazing things together across 100 million repositories. We make it easier for developers to be developers: to work together, to solve challenging problems, to create the world’s most important technologies. We foster a collaborative community that can come together—as individuals and in teams—to create the future of software and make a difference in the world.
What We Value:
Collaboration: We believe the best work is done together.
Empathy: We believe in putting people first.
Quality: We believe in setting the standard for excellence.
Positive Impact: We believe in making the world a better place through our work.
Shipping: We believe in creating things for the people using them.
Why You Should Join:
At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where over half of our Hubbers work, snack, and create daily. The other half of our Hubbers work remotely in 18 countries across the globe. Here is a complete list of where we can hire!
We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.
GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Please note that benefits vary by country, if you have any questions, please don't hesitate to ask your Talent Partner.