The Company:

GIPHY is the world’s largest short-form content platform. We animate conversations for 500 million people every day and make brands more memorable in a culturally relevant way.

Our content enriches the top messaging and social platforms, with 7 billion GIFs and stickers shared per day.

We’re a creative and passionate group of GIF-obsessed individuals continuing to build out what we believe is the future of communication. We have big goals and are looking for talented people to join us.

The Opportunity:

We’re seeking a Senior Director, Revenue Operations. You will be tasked with building, executing and managing our revenue operations strategy, including media planning, pricing, proposals, account management, and ad operations including inventory management. You will be in charge of our Account Management and Ad Operations teams. The leads of these teams will be direct reports. 

What you’ll do:

  • Own and manage GIPHY ad pricing and the rate card, including all related internal and external approval processes
  • Develop a comprehensive forecasting and inventory management system in partnership with finance
  • Partner with our product and engineering organizations to build products that increase revenue sales and operational efficiency. Collaborate with these teams ongoing to continuously evaluate the ideal solve for our ad serving needs.
  • Maintain internal relationships with the content, marketing, sales, engineering and product teams to understand new sales initiatives, and provide actionable insights regarding impact on revenue
  • Drive the efficiency improvement of revenue operations: on-time launches, restriction of campaign under-delivery, optimal plans for operational success, accurate client reporting templates, etc.
  • Lead, develop and implement ad operations workflows, processes and systems, and oversee day-to-day campaign operations with the goal of maximizing revenue and driving client success and renewal
  • Ensure flawless execution of trafficking, reporting, billing, and overall campaign management while delivering against campaign KPIs.
  • Lead the account management team for all pre- and post-sale contractual support of the GIPHY Revenue Team working with the sales leads to manage day-to-day deal close, kickoff, and wrap up.
  • Evolve a deep understanding of our products, offering, and best practices to support account management campaign strategies and meet client objectives
  • Orchestrate a team which provides best-in-class customer service to ensure sold campaigns exceed objectives while driving incremental revenue via proactive upsell/renewal opportunities. Focus on satisfaction, retention, and growth
  • Raise the operational standards of GIPHY sales by creating better reporting templates, better process documentation, and filling organizational gaps throughout the org as needed
  • Work with team to create case studies

What we’re looking for:

  • 7-10+ years of relevant experience in Revenue Operations at publisher, platform or digital advertising space
  • 3-4+ years experience managing a team
  • Strong ability to multi-task across multiple high priority and time sensitive projects and stakeholders
  • Excellent organization, communication and analytical skills
  • Positive vibe, low ego
  • Self-starter, sense of humor and lover of GIFs
  • Experience and comfort in a start-up environment is a plus
  • Experience selling branded/custom content campaigns is a plus
  • BS, preferred in Marketing or Business or equivalent work experience

This is a full time salaried position, including stock options, fully covered health insurance, 4% 401K match, free lunch every day, free gym membership and lots of other fun perks

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