Ginger.io offers support, guidance, therapy, and medication support from professional coaches, licensed therapists, and psychiatrists, respectively. Based on the needs of the individual, we create a custom plan that addresses these needs and grows with them. Plans are supplemented with exercises, self-care, tips and education that help the individual cope, build resiliency and above all, thrive.

Our mission is to create a world where everyone can be their best self. By harnessing the power and convenience of a smartphone, Ginger.io is able to provide access to high-quality care to anyone suffering from anxiety, stress, and depression.

We are a fast-paced environment, learning and evolving quickly, so we can provide the best support and care possible to our members. This requires you to be adaptable, flexible, and friendly to a growth mindset. Our culture is extremely supportive, passionate and committed. We’re willing to go above and beyond to reach our goals, to step in and help each other out across all teams, and to give and receive feedback graciously.

PLEASE NOTE- Preference is for applicants who meet the following criteria:

  • At least 6 months (preferably more) of supervised experience as a coach, counselor or therapist (intern positions qualify)
  • A MA degree in a psychology related field OR coaching certification (preference for both or MA) 
  • Is unlicensed (we are unable to hire licensed clinicians for this role)

We are currently considering applicants for the following shifts:

  • Group A (40 hours a week, full-time)
    • Monday - Friday 6:00am - 3:00pm PST
  • Group B (40 hours a week, full-time)
    • Monday, Tuesday, Friday, Saturday, Sunday 2:00pm - 11:00pm PST
  • Group C (32 hours a week, less than full-time but includes full benefits)
    • Wednesday, Thursday 2:00pm - 11:00pm PST
    • Saturday, Sunday 6:00am - 3:00pm PST
  • Group O for Overnight (potentially 27-40 hrs, TBD)
  • Exact days TBD, 10:00pm - 7:00am PST

The Role

As a Ginger.io Health Coach, you will help people learn how to live healthier lives. Each day, hundreds of people will download the Ginger.io app, looking for help in discovering the personal strengths, motivations and skills that will enable them to make lasting changes in their mindsets and behaviors.

Over time, coaches assist our members in taking slow, steady steps that lead to meaningful change in their lives. They check-in regularly to offer support and encouragement, track successes and setbacks, and provide resources, tips and strategies to facilitate progress.

Coaches are an integral part of of each member’s multidisciplinary care team. They use previous clinical experience, good judgment, and our guidelines to discern when to refer members to other internal or external resources. You will collaborate with our psychiatrists and therapists to help develop and reinforce treatment decisions, as appropriate.

Input from Ginger.io Coaches is also essential to informing our overall company strategy. By being on the front lines, you’ll be providing feedback on what works, what doesn’t, and play an instrumental role in turning the Ginger.io mission into reality.

Our coaches benefit from regular supervision and consultation with team members. This includes weekly team trainings focused on skills development and protocol procedures, process group to support coach resilience, and 1:1 mentorship to discuss cases and feedback. Biannual in-person trainings at our headquarters in San Francisco allows connection as a team and opportunity to continuously grow your coaching skills.

As a Ginger.io Coach You–

  • Excel at empathetic listening, building strong rapport through text-based chat, and providing compassionate support in the process of personal growth
  • Have excellent communication, writing and typing skills (spelling, grammar, syntax)
  • Have the ability to create a sense of warmth, openness and calmness through text-based chat
  • Have the ability to relate to others and connect quickly
  • Work well within a team
  • Are open to receiving and providing constructive feedback
  • Are adaptable and comfortable with novel situations and change
  • Are a strong critical and creative thinker
  • Are comfortable and have demonstrated experience with using multiple technological tools in your day-to-day; you are able to adapt and grow with technological developments quickly
  • Are able to provide coaching support around a variety of topics such as depression, anxiety, stress management, relationships, communication and career
  • Are a culturally competent provider, open to and capable of working with diverse populations

Qualifications
Minimum:

  • At least 6 months of supervised experience as a coach, counselor or therapist (intern positions qualify)
  • MA degree in psychology related field OR coaching certification from an accredited training program
  • Knowledge of coaching techniques such as Motivational Interviewing, SMART goal setting, assessing stages of change / readiness, etc.
  • Fluency in Google Suite

Preferred but not required:

  • Bilingual
  • Experience with triage and working within a team-based care model
  • Additional Information
    Benefits & Compensation
  • Compensation is negotiable
  • Robust health coverage (medical, dental, vision, life insurance), including an EAP
  • Annual wellness budget, covering both physical and mental health
  • Professional Development ‎budget, which can cover any kind of learning that helps you develop professionally, including personal life/health coaching
  • Financial wellness seminars, resources and 401(k) - designed to help people manage their finances both short and long term‎
  • Many more!

Apply for this Job

* Required
File   X
File   X


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Ginger.io are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.