COMPANY OVERVIEW

Global Atlantic Financial Group is a leading insurance company meeting the retirement and life insurance needs of individuals and institutions. With a strong financial foundation and risk and investment management expertise, the company delivers tailored solutions to create more secure financial futures. The company's performance has been driven by its culture and core values focused on integrity, teamwork, and the importance of building long-term client relationships. Global Atlantic is a wholly-owned subsidiary of KKR, a leading global investment firm. Through its relationship, the company leverages KKR's investment capabilities, scale and access to capital markets to enhance the value it offers clients. KKR's parent company is KKR & Co. Inc. (NYSE: KKR).

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POSITION OVERVIEW

This is an exciting opportunity to join a growing Product Operations team in our Hartford CT office (also open to Boston MA or Des Moines IA offices.).  As a key contributor within the Global Atlantic Retail group, the candidate will have the responsibility to continuously improve product processes and controls to provide outstanding product support to all areas of Global Atlantic. The successful candidate will interface regularly with Third Party Administrators (TPAs) and other locations and departments within Global Atlantic.  

Key responsibilities include the following:

  • Analyzes quality data to identify trends, issues, and makes observations to management
  • Maintains up-to-date knowledge of the product, process, and procedures of in scope functions
  • Using product knowledge, participate in resolving questions and projects with inforce policies, with a focus on annuities
  • Respond to escalated service issues and production problems
  • Develop, test and maintain Excel spreadsheet calculation tools for TPAs
  • Review new and audit existing TPA processes and procedures involving product calculations
  • Analyze business requirements, product specifications, policy contracts, annual statements, and supplemental reports to justify implementation decisions

QUALIFICATIONS

  • Bachelor's degree in actuarial science, mathematics, statistics, finance, or other related field is required
  • Progress towards the ASA designation (2 exams passed and exposure to insurance industry or actuarial field)
  • 1+ years of experience in the insurance industry or actuarial field
  • 1+ years or more annuity experience preferred
  • Demonstrated Excel expertise

SKILLS

  • Demonstrated strong analytical ability
  • Excellent communication skills, verbal and written, for delivery to a variety of audiences
  • Ability to understand and interpret technical written material
  • High energy level and internal motivation
  • Adaptable, can seamlessly maintain effort and focus when priorities change
  • Learning mindset, focus on continuous process improvement
  • Results-oriented, with ability to execute multiple high-priority items simultaneously
  • Detail-oriented, with ability to test complex calculations and spot gaps in current processes
  • Ambition and desire to succeed by delivering quality and effective results
  • This role is not eligible for visa sponsorship now or in the future.  

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Various jurisdictions have passed pay transparency laws that require companies provide salary ranges for any positions for which they are accepting applications. Global Atlantic has offices in Atlanta, Batesville, Bermuda, Boston, Des Moines, Hartford, Indianapolis, and New York City. The base salary range posted below is inclusive of the lowest cost of living geography to the highest in which we have a Global Atlantic office. 

Global Atlantic’s base salary range is determined through an analysis of similar positions in the external labor market. Base pay is just one component of Global Atlantic’s total compensation package for employees and at times we hire outside the boundaries of the salary range. Other rewards may include annual cash bonuses, long-term incentives (equity), generous benefits (including immediate vesting on employee contributions to a 401(k), as well as a company match on your contributions), and sales incentives.  Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Compensation for our more senior positions have a larger component of short-term cash bonus and long-term incentives. 

The base salary range for this role is
$67,500—$128,000 USD

 

TOTAL REWARDS STATEMENT 

Global Atlantic’s employees thrive in a fast-paced, high-performing culture with strong benefit options and wellbeing resources that support innovation, accountability and stewardship. At Global Atlantic, being an employer of choice means we are committed to offering employees a customizable and comprehensive benefits package. Global Atlantic’s total rewards package is reflective of our corporate values, particularly diversity, excellence and innovation, with a focus on inclusion, pay equity, and flexibility. We strive to foster a culture of total well-being through community outreach and charitable giving programs. Click HERE to learn more about our charitable giving programs.

Our highly competitive health, retirement, life and disability plans can be tailored to best suit your needs and those of your whole family. Global Atlantic was proudly named: Best in Perks & Benefits, Best Company Work-Life Balance, Best Company Happiness and Best Company Compensation. Learn more about our Benefits offerings.

Global Atlantic is committed to creating an inclusive environment where everyone can meaningfully contribute to our success. We are proud to be an equal opportunity employer, and we do not discriminate in employment on any basis that is prohibited by federal, state or local laws.  More than that, we strive to be inclusive of all backgrounds and experiences, which we feel gives us a competitive advantage in the market and within our firm. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. Find out more about GA’s commitment to creating a culture of belonging: DE&I and Strategic Pillars

Employees who require an accommodation to perform the essential functions of their job will participate in an interactive process which may include providing documentation. If you require an accommodation during the hiring process or after you are hired for any protected status under the ADA, please email benefits@gafg.com.

Discover more about Global Atlantic below:

Global Atlantic Privacy Statement

Our employees are in the office 4 - 5 days per week in Hudson Yards, NY and 3-4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to benefits@gafg.com

Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws. 

 

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Voluntary Inclusion Questions

We encourage qualified applicants from all backgrounds to apply.  As such, we are committed to achieving a diverse candidate pool for open positions and that our interview teams are made up of employees from different backgrounds.  Sharing your background with us will help us with that focus, although recruiters and hiring managers will not have the ability to see individual responses (only aggregate information).  

This information is not used to determine who is selected for interviews or will be hired, but is helpful in identifying resources, sites and groups which add value in increasing our applicant pool and ensures that we attract the best and most diverse workforce.  This is purely voluntary but will help our mission to be inclusive.  

 

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