Key Account Manager

About Us
Prospa is building the operating system for 40 million Nigerian Entrepreneurs. With our mobile app business owners can open a business bank account in 5 minutes and get powerful tools to run a business (Invoicing, CRM, Inventory, E-commerce and more).

Prospa is backed by Y Combinator, and Global Investors.

About You
We are looking for smart Account Managers who are able to communicate directly with Prospa Members, understand their individual needs, support and recommend products or services that maximise value.

Successful Prospa People exhibit the following: 

• Mission driven
  
  
• Independent thinking
  
  
• Self motivated 
  
  
• Humble 
  
  
• Driven
  
  
• High performers 

Key Responsibilities

• Maintain key member accounts
  
  
• Build long-lasting relationships with external contacts and internal departments to create a better Member experience
  
  
• Provide support to key Members by learning about and satisfying their needs
  
  
• Research, analyze and interpret data from various sources
  
  
• Make cold calls or reach out to Members
  
  
• Stay current on company offerings and industry trends
  
  
• Present and demonstrate the value of products and services to prospective Members
  
  
• Compile and analyze data to find trends
  
  
• Convert analysis into business insights
  
  
• Support the development of sales strategies
  
  
• Handle Member complaints
  

Desired Skills & Experience

• Minimum degree acquired from a reputable university
  
  
• Minimum of 3-5 years hands on experience in Account Manager jobs in Service or FMCG/Telecom/Insurance/Renewable Energy Industry
  
  
• Comprehensive and current knowledge of industry trends
  
  
• The drive and energy to manage multiple accounts while looking for new opportunities
  
  
• Excellent verbal and written communication skills
  
  
• Ability to understand member needs
  
  
• Strong problem-solving and analytical skills
  
  
• Attention to detail
  
  
• High self-initiative
  
  
• Ability to work in a fast-paced environment

Key Requirements

• Must be available to start work no later than 14th April, 2023

Benefits
Here’s Just Some Of Our Prospa Perks:

• Competitive Salary
  
  
• Medical cover
  
  
• Paid time off (leave days)
  
  
• Work tools
  
  
• We invest in our employees through career development & opportunities