Generation is a nonprofit that transforms education to employment systems to prepare, place, and support people into life-changing careers that would otherwise be inaccessible. The global pandemic has led to an unprecedented surge in unemployment. Even before the pandemic, more than 75 million young adults were out of work globally, and three times as many were underemployed—and 375 million workers of all ages needed to learn new skills by 2030. At the same time, certain jobs remain in high-demand, and 40 percent of employers say a skills shortage leaves them with entry-level vacancies. To date, more than 38,000 people have graduated from Generation programs, which prepare them for meaningful careers in 14 countries. Generation works with more than 3,900 employer partners and many implementation partners and funders.


Generation coaches are essential to the success of our programs. Given the immense potential, they have to directly influence participant success during and beyond the program. Generation wants to ensure that all new and experienced coaches have the support they need to be successful in their role.  Instructional Coaches support the onboarding and ongoing professional development of Generation Instructors, working to improve instruction in every Generation classroom and ultimately, maximize participant learning. In working toward this goal, we are seeking an Instructional Coach to play an important role in planning, managing, and delivering onboarding and professional development to Generation Instructor across the United States.   

The US Instructional Coach is a full-time and fully remote position. This individual will support our Puerto Rico instructors and must be fluent in Spanish.


Professional Development (40%)

  • Be subject-matter expert for specific curriculum (ie. DIgital Marketing, Junior Java, CompSS) 
  • Support instructors in setting professional development goals.
  • Plan and conduct instructor observations using relevant tools (e.g., instructional delivery checklist and instructional effectiveness rubric).
  • Supporting instructors to resolve instructional issues and challenges that impact student learning and achievement.

Team Management (25%)

  • Manage a team of Instructors
  • Provide ongoing, differentiated support to Instructors to help them achieve support goals, including check-in meetings, refresher training, peer learning, etc.
  • Support Instructors to resolve instructional issues and challenges that impact student learning and achievement.
  • Communicate important updates and information about instructor development to Instructor Lead and other relevant stakeholders.

Instructor Data Management (20%)

  • Ensure the timely documentation and input of data into the Generation dashboard.
  • Analyze observation data to determine individual instructors’ areas of strength and areas of growth.

Stakeholder Engagement (10%)

  • Create culture and community among instructors, motivating them and their participants to reach their full potential and invest in Generation’s mission.
  • Communicate important updates and information about instructor development to Instructor Lead and other relevant stakeholders.

Delivery of Onboarding (5%)

  • Facilitate online and / or in-person onboarding and training for Generation instructors, engaging them in an adult-appropriate, participatory way.


You have outstanding interpersonal skills and are energized to coach our trainers to achieve professional and personal success. You have a collaborative and positive spirit to work closely with Instructors and participants from diverse backgrounds. You are proactive in evaluating regular interactions with trainers and giving consistent, data-driven support to ensure their success. Most importantly, you have a proven ability to tailor your communication in an honest, open, transparent and supportive way.

Specific requirements include, but are not limited to: 

  • Must be fluent in Spanish
  • Experience teaching, coaching and/or working closely with adults and/or has extensive knowledge of current trends and issues in adult education
  • Professional demeanor, excellent organizational and communication skills, and attention to detail
  • Able to adapt communication to effectively support trainer development and engage diverse stakeholders (e.g., trainers, program coordinators, etc..)
  • Ability to collect and analyze participant data that will influence participant interactions
  • Embraces a continuous cycle of learning and self-improvement.
  • Self-reflective and open to frequent feedback from trainers and program team
  • Positive, solutions-oriented attitude, drive for excellence, and ability to be a team player
  • Entrepreneurial spirit, embracing the opportunity for creativity and hard work inherent in a startup

Generation is an equal opportunity employer and actively encourages applications from people of all backgrounds. 

“In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.”


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