Generation is the world’s largest, fastest scaling global employment program, providing young and mid-career adults with the opportunity to launch successful careers and change their life trajectories. Our goal is to deliver for our learners and employers simultaneously: supporting the personal and financial well-being of our graduates, while helping businesses make entry-level hires who are higher productivity, higher quality, retain longer, and are faster to promotion than peers.

Founded by McKinsey & Company, Generation is its own legal non-profit entity active in 9 countries to date – USA, Kenya, Spain, Mexico, India, Hong Kong, France, Italy, Pakistan and UK – and is actively launching additional sites. Generation USA is currently live in 11 cities and is scaling rapidly to support learners across the country.


In August 2019, Generation Jacksonville will launch its first Administrative Medical Assistant program training for entry-level employees in Jacksonville, FL for medical administrative jobs. Over the year, we will recruit, train, and place 100 young people (ages 18-29) in jobs in the medical sector. All of Generation’s programs are structured as intensive boot camps ranging from 3 – 12 weeks. The programs offer participants integrated technical, behavioral, mindset, and employment skills training, mentorship support and community services as well as job-placement support when they graduate.

The Program Coordinator is a leadership role that will report directly to the Generation US Place-Based Program Lead. The Program Coordinator will be the primary point of contact for Generation Jacksonville managing five primary functions: (1) partnership relationship management, (2) participant recruitment and placement, (3) team operations and management, (4) grant reporting and (5) data collection and analysis. The Program Coordinator will be responsible for the successful implementation of the JAX AMA Program.


  • Drive successful launch of new AMA program in the Jacksonville by:
    • Developing 6 to 12 month timeline for Generation program, including recruitment, training and transition to employment, in accordance with program specifications and funding limitations;
    • Strategically maintaining strong relationships with employer partners;
    • Recruiting WIOA eligible program participants using appropriate promotional and marketing methods, such as presentations to community-based organizations, individual student outreach, social media, etc.;
    • Tackling operational challenges (e.g., securing site for new programs, identifying transportation solutions for first cohort, etc.);
    • Recruiting, hiring, and onboarding new staff members with the help of the Generation USA leadership team;
    • Establishing processes necessary to hold individuals and teams accountable to meeting program goals.
  • Manage cohorts of Generation Jacksonville AMA by:
    • Maintaining regular contact with partners (both existing and potential), providing frequent updates on program status and outcomes
    • Helping to select Generation students in accordance with the recruitment guidelines.
    • Collaborating with national team to evaluate program against agreed upon objectives
    • Maintain Career Source case records and expenses.
  • Lead program by:
    • Serving as the primary point of contact for Generation instructors and mentors; leading team in achieving their responsibilities and targets
    • Maintaining a file system with student information and program records; ensure team (instructor and mentor) keeps this information up to date on the Generation Data Tool and Career Source case records
    • Ensuring consistent communication with Generation coalition, including drafting weekly coalition update emails and leading bi-weekly calls
    • Acting as liaison to Generation US National team, contributing insights and experiences as we continue improving the Generation model nationally and codify best practices
    • Collaborating with employment partners to establish and execute against timeline for employment for Generation students, including application submission and interviewing events


  • 80% program graduation rate across programs
  • 85% of graduates employed within 30 days of graduation
  • 90% job retention at 90 days after employment


You have outstanding leadership skills and are energized at the thought of creating something new, leading a team, and making a lasting impact on your community. You have a knack for ‘getting things done’ and don’t mind rolling up your sleeves to get your hands dirty. You’ve considered doing a startup and welcome roles with high levels of ownership.

Specific requirements include, but not limited to:

  • Creative, strategic, and analytical thinker with the ability to manage multiple projects and balance short and long term objectives
  • Outstanding leadership skills that empower the rest of the Generation city team (i.e., instructor, mentor)
  • Professional demeanor with a presence capable of leading executive meetings
  • Excellent organizational and communication skills
  • A growth mindset; self-reflective and open to frequent feedback from students and program team
  • A positive, solutions-oriented attitude, drive for excellence, and ability to be a team player
  • An entrepreneurial spirit, embracing the opportunity for creativity and hard work inherent in a start-up
  • A strong sense of ownership (takes personal responsibility for meeting objectives) and timeliness
  • Ability to comfortably navigate new technologies (e.g., Generation App, changes to data tool)
  • Data-driven approach in presenting/influencing and informing decisions
  • A passion for working with disadvantaged young adults (ages 18-29), and an interest in leading a community-based coalition across multiple local organizations
  • Resides in Jacksonville, FL


  • At least 3-5 years of direct supervisory/management experience preferred
  • Managed large-scale programs within a nonprofit

 Generation is an equal opportunity employer and actively encourages applications from people of all backgrounds. “In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.”

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