ABOUT GENERATION

You will be part of Generation, the world’s largest, fastest scaling global employment program, providing young and mid-career adults with the opportunity to launch successful careers and change their life trajectories. Our goal is to deliver for our learners and employers simultaneously: supporting the personal and financial well-being of our graduates, while helping businesses make entry-level hires who are higher productivity, higher quality, retain longer, and are faster to promotion than peers. Founded by McKinsey & Company, Generation is its own legal non-profit entity active in 9 countries to date – USA, Kenya, Spain, Mexico, India, and Hong Kong – and is actively launching additional sites.

ABOUT REGENERATION

Generation is now launching ReGeneration. This program will reach, serve, train and place workers 40 years of age and older using our methodology and the best practices of our partner organizations. The program partners with AARP Foundation and Jefferson State Community College, supported by the Workforce Boards and State Workforce Agencies in Duval County, FL and Jefferson County, AL, to reskill and place 400 mature, dislocated workers in Birmingham, Alabama and Jacksonville, Florida in sustainable jobs in healthcare and information technology, respectively. All of Generation’s programs are structured as intensive boot camps ranging from 3 – 12 weeks. The programs offer participants integrated technical, behavioral, mindset, and employment skills training, mentorship support and community services as well as job-placement support when they graduate.

POSITION OVERVIEW

In January 2019, ReGeneration is launching a planning phase in Jacksonville over the next several months that will enable us to identify the target partners and professional program to support the region’s opportunity youth in building thriving careers in middle-skill professions in Healthcare. Once the partners and professional program are confirmed, we will launch a pilot phase to train 200 adults (age 40+) in eight cohorts over 24 months. Based on the success of our graduates and employer demand, we will continue to scale the program.

We are seeking two talented Career Coaches to drive results in five major areas: (1) academic counseling, (2) career counseling, (3) alumni support, (4) participant recruitment and placement, and (5) social support. Additionally, the Career Coach will be responsible for monitoring and tracking progress across all areas. The Career Coach will report to the ReGeneration Jacksonville Program Coordinator.

RESPONSIBILITIES

Academic Counseling

  • Facilitate weekly 1:1 academically-focused coaching conversations with each participant to set program goals, track performance, and provide positive, constructive, and goal-aligned feedback
  • Identify at-risk participants and create individual education plans to help them succeed
  • Monitor all participants’ academic goal progress

Career Counseling

  • Co-construct individualized “First Two Weeks Plan” for each participant to ensure long-term success on the job
  • Monitor all participants’ career prospects, interviews, and other career information

Recruitment and Placement Support

  • Work with the Recruitment Manager to screen all applicants to the Healthcare program and help applicants stay engaged through application and enrollment process.
  • Organize all participant documents and application for funder requirements during the recruitment process.

Alumni Support

  • Ensure bi-monthly phone calls with participants for 180 days after Graduation to ensure retention, and strong performance on the job
  • Visit graduates on-the-job, as needed, to coach and support towards retention and strong performance
  • Address life issues that "get in the way" during the program and in the first 6 months of employment.
  • Consistently track interactions and update participant tracker

Social Support

  • Support Program Coordinator with the delivery of material supports and wrap around services (e.g. bus passes, stipends, etc.)

DESIRED RESULTS

  • 80% job retention with employer for at least 180 days
  • 80% program graduation rate across programs
  • 85% of graduates employed within 30 days of graduation
  • 90% job retention at 90 days after employment

ABOUT YOU  

You have outstanding interpersonal skills and are energized to coach our participants to achieve professional and personal success. You have a collaborative and positive spirit to work closely with participants from diverse backgrounds. You are proactive in evaluating daily interactions with participants and creating long-lasting interventions to ensure their success. Most importantly, you have a proven ability to tailor your communication in an honest, open, transparent, yet nurturing way.   

Specific requirements include, but are not limited to:

  • Experience teaching, coaching and/or working closely with adults and/or has extensive knowledge of current trends and issues in adult education
  • Background in mental/behavioral health or counseling preferred
  • Professional demeanor, excellent organizational and communication skills, and attention to detail
  • Ability to collect and analyze participant data that will influence participant interactions
  • Self-reflective and open to frequent feedback from participants and program team
  • Positive, solutions-oriented attitude, drive for excellence, and ability to be a team player
  • Entrepreneurial spirit, embracing the opportunity for creativity and hard work inherent in a startup

Generation is an equal opportunity employer and actively encourages applications from people of all backgrounds. “In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.”

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