The Salesforce Solution Architect acts as a trusted technical and process advisor who partners with stakeholders to drive their vision into malleable design solutions. You need to interact daily with internal business users and process owners to understand change requests while extracting and documenting key requirements and consult on design strategy. Upon discovery the architect must be able to refine and translate the business requirements into repeatable & scalable technical solutions. You must continuously work with both end users, subject matter experts and overall team resources to review, understand the impact and maintain the Salesforce architecture as needed. This role must work closely with all business & technical teams to ensure proper execution of enhancements. You must be hands-on, maintain daily and strategic platform tasks small and large. You should be able to read, modify and maintain any declarative development functions and be familiar with code concepts across the entire Salesforce platform with expertise.

What you will be doing at Generate Capital as the Salesforce Solution Architect:

  • Assist with daily production support of internal customer requests as needed
  • Troubleshoot end user issues & act as an escalation point for other team members
  • Manage the analysis of large data sets & manipulate as necessary
  • Execute maintenance of existing CRM & related infrastructure
  • Maintain & expand all automation to support fast changing business requirement for all aspects of Salesforce
  • Analyze processes to streamline operations, minimize costs, & enhance usability of programs
  • Lead cross functional teams across all departments to define requirements in existing & new business operations
  • Architect new programs, provide estimated timelines, & implement new technical projects
  • Maintain and expand existing Salesforce architecture to continuously improve overall design patterns
  • Able to push back on predefined solutions that will not achieve long term business success and sell those designs
  • Ensure that development operations environment is optimized and inclusive of security by design
  • Collaborate closely with other architects and team resources to ensure enterprise standard are adhered
  • Demo live proof of concept designs
  • Able to translate business needs and pair them with Salesforce tools, features, and new solutions accordingly

Candidate qualifications & core characteristics:

  • A demonstrated passion for, and commitment to, our mission
  • Firm understanding of Software Development Life Cycle protocols
  • Solid communication, organizational skills & analytical reasoning
  • Detail oriented mindset
  • 6+ years experience as a Senior Salesforce Administrator, or as a Salesforce Developer or 3 years as a Solution Architect
  • Proficient in data modeling, creating entity relationship diagrams, and business process diagrams
  • Experience implementing CRM, and PRMs & integrations across them
  • Experience managing complex enterprise projects for 6+ years
  • Proficient with Salesforce flows, process builder, validation rules, custom metadata
  • Proficient with Sales Cloud, Service Cloud, Experience Cloud
  • Proficient with building and modifying custom apps
  • Proficient with Approval Processes
  • Experience training cross departmental users
  • Proficient at writing Business Requirements Documents
  • Ability to work well with team members, and internal customers
  • Firm ability to analyze & problem solve complex business processes, and sell design solutions to the business
  • Firm technical understanding of integration operation best practices
  • Address user feedback and user expectations
  • Familiarity with Agile, but not required
  • Unimpeachable integrity and glowing references
  • Outstanding communication and interpersonal skills, including empathy, intuition, and listening as well as strong writing, editing, and basic design skills.
  • High level of self-awareness and humility, with excitement about confronting uncomfortable situations or new challenges
  • Intellectual agility, curiosity, and creativity; problem-solving is your default mode
  • Entrepreneurial spirit: flexibility, comfort with risk, recognition that “perfect can be the enemy of the good”

Generate Capital is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, gender identity, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Generate’s compensation packages are dependent on the facts and circumstances of each case. Salary decisions take into account a wide variety of factors including, but not limited to: skill sets, experience and training, licensure and certifications, geographic location, and other business and organizational needs. A reasonable estimate of the base salary range for this role is $130,000-$175,000. In addition, the compensation package may include a discretionary bonus and other benefits, including health care benefits, retirement benefits, benefits permitting paid days off (including sick leave, parental leave, and paid time off or vacation benefits), and other benefits that must be reported for federal tax purposes. It is not typical for an individual to be hired at the top of this range.

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