Since 2011, General Assembly (GA) has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, marketing, and more, both online and at campuses across multiple countries. Our global professional community boasts more than 95,000 full- and part-time alumni — and counting.

In addition to fostering career growth for individuals, GA helps employers cultivate top diverse tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our corporate training programs. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

General Assembly is seeking a Director, Learning Design – Custom Curriculum to lead the development of our client-facing learning content. Working closely with the Enterprise Solutions and Enterprise Delivery teams,, the Director, Learning Design – Custom Curriculum sets the timely, on-budget execution and high-quality of General Assembly’s customized learning content including curriculum, course materials and self-paced online lessons. This dynamic leader will use agile, rapid development methodologies, flexible resources (including full-time resources, lent resources, vendors, and contractors) to execute development against tight deadlines and client requirements. The Director, Learning Design – Custom Curriculum must be a solutions-oriented, creative, ambitious problem solver who identifies creative ways to execute high-quality work in a low-cost, efficient manner. 

Ideal candidate will be located in the U.S. or in the U.K.; however, this role has flexibility to be 100% remote.

Key Responsibilities: 

  • Collaborate with enterprise sales and solutions architecture on the best curriculum - using a combination of modularized content, contextualized content, and new content - to achieve a client’s training goals and timeline needs. 
  • Oversee multiple projects for different clients, ensuring that each is properly resourced and managed to scope, budget and time. 
  • Lead the instructional design strategy and practices across the Custom Curriculum team, supporting communication and  identifying synergies between other teams within Product and Learning.
  • Partner with the Enterprise Solutions team and VP Technology to ensure that curriculum needs align with client technical requirements. 
  • Lead sensitive client meetings, assertively and diplomatically negotiating reasonable expectations. 
  • Lead and facilitate a Deal Review Team to understand prospective deals, scope, requirements and time and facilitate cross-functional Product approval.  
  • Establish the end-to-end resourcing and onboarding function for the team, assuring all hires for the team meet and exceed the GA talent bar and recruiting outside talent for GA through recruitment functions. 
  • Ensure the consistent performance of all content creators against time, quality, and budget standards, including Instructional Designers, Subject-Matter Experts, and cross-functional contributors (Content, Video, instructors, etc).
  • Establish and track KPIs and track / report progress against the same for ongoing operational improvements. 
  • Track and action urgent content issues in live content at all times. Own, support and drive process improvements around on-call, while ensuring a healthy balance/culture in assuring high priority production issues are handled quickly and efficiently 24x7.
  • Ensure General Assembly stays up to date on best practices in rapid custom curriculum contextualization and customization, including the use of authoring tools, content management tools, and generative-AI tools. . 

Qualifications:

  • 8 to 10 years experience leading teams developing curricula for technology training programs, specifically software engineering, data analytics, and generative AI or other related disciplines.
  • Experience working with rapid development models, including standardized, repeatable practices delivered within tight timelines
  • Experience interfacing with and presenting to clients, including executives, functional leaders, subject matters experts, L&D leaders, and constituents
  • Willingness to flex your schedule to join meetings in different timezones, particularly in the United States and Europe, Middle East, and Asia. 
  • Previous experience in successfully managing high functioning client-centered instructional design teams. 
  • Previous management experience in technical education is highly preferred with expertise in software development and/or data analytics. 
  • Proficiency in hiring and building teams (including remote and global teams). 
  • A go-to resource for all process/tool related questions. 
  • Ability to guide others in developing instructional design skills as well as skills requisite for ID management tools and common communications tools.
  • Bachelor's degree strongly preferred in business, education, technology, or associated field

The anticipated annualized salary range for this position in the US market is $131,500 and $150,000. Salary will be determined based on experience, education, geographic location, and other factors. If hired as a regular full-time employee, this position will include a variable compensation plan which could be a bonus or a commission.
 
US benefit offerings for full-time employment may include medical, dental, vision, term life insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans & reimbursement and retirement programs. Available paid leave may include paid time off, parental leave and holiday pay.

The salary range published in this job posting is for US based locations only. Non-US based candidates interested in this position can email talent@generalassemb.ly for country specific pay range details and benefits offered.

Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.

United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in General Assembly’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.


Please reach out to our support team via our help center.
Please complete the reCAPTCHA above.