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The Role

The HR Team comprises HR Operations, Talent Management (Business Partners), and Talent Acquisition.  The HR Operations Team Lead is responsible for the day-to-day operations of employee and contractor lifecycle management including Oracle HCM data, benefits enrollments and HR compliance and project management efforts. 

 What you’ll do

65% of your time will be spent:

  • Responsible for day-to-day management of employee and contractor lifecycle data and systems management:
    • Ensure HR Ops team has prepared all employee and prospective employee paperwork completely and accurately and in compliance with local, state and/or country compliance laws
    • Ensure the team follows all processes for on-boarding, off-boarding and employee/contractor changes within established timeframes
    • Monitors Applicant Tracking System, Trello boards, Benefits Enrollments and Oracle HCM worklist activity to ensure actions/requests are completed timely and nothing falls through the cracks
    • Ensure all benefit enrollments and eligibility files are prepared and processed based on the respective benefit plan’s guidelines and terms.
  • Ensures data integrity of all employee and contractor data input into Oracle
  • Owns the management of Oracle HCM transaction console and communicates workflow concerns and issues to HRBP or Senior Manager - HR Operations when necessary.

35% of your time will be spent:

  • Manages HR projects which includes working with cross-functional teams to ensure project plans and milestones are documented, stakeholders are kept abreast and on track and rollout communications are thoroughly vetted
  • Assists with development and implementation of company policies and procedures 
  • Ensures compliance with internal controls and takes point on all compliance related notifications and actions

What you enjoy:

  • Multi-tasking and establishing a rhythm and operating system for meeting all deadlines
  • Operations, loves data and systems and takes pride in accuracy and timeliness
  • Results driven with focus on customer service and satisfaction
  • Being a strong communicator in both verbal and written forms
  • Respecting private information and confidentiality

What you possess: 

  • 6+ years HR Operations experience in a fast paced and highly evolving environment
  • Must be highly proficient with MS Excel
  • Oracle HCM experience preferred
  • Proven track record of successfully building effective working relationships across departments.
  • Strong written and verbal communication skills
  • Ability to work independently with minimal supervision


Decision Quality: Making good and timely decisions that keep the organization moving forward.

Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders.

Plans & Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals. 

Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.

Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear

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