Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 40,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our corporate training programs. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

We're looking for a Chief of Staff for our co-Chief Operating Officers. You will help our co-COOs lead the company effectively, focusing on the highest business priorities. The right person for this role possesses exceptional EQ, is highly results-oriented, thinks strategically, build close relationships, and is a strong communicator and leader. As the right hand to the co-COOs, your ability to proactively identify opportunities will be a critical driver in GA’s ongoing success.

You Will:

  • Work closely with the co-COOs to develop, deploy and operate the core set of metrics used to guide the business and achieve strategic goals.
  • Take a hands-on approach to drafting correspondence from the co-COOs and executing top priorities.
  • Play a central role in the company’s executive leadership cadence, including setting meeting agendas and driving follow up actions.
  • Provide decision support through research, analysis of data/information, and providing clear presentations of your takeaways and recommendations.
  • Conduct meeting preparation and research for internal and external meetings, and ensure that all meetings have a defined agenda and objectives.
  • Prepare compelling presentations for internal and external audiences.
  • Identify, incubate and lead cross-functional opportunities that don't have a clear home within the organization.
  • Be a master of execution and project management, holding the team accountable and ensuring that deadlines are met across high-priority, cross-functional projects.
  • Attend critical meetings with our COOs, reporting back key information to the appropriate parties and owning all meeting follow-ups and action items.
  • Proactively be one step ahead and consistently spot opportunities to add value or take things off of the COO's plate and onto your own.
  • Work closely with the COO's EA to manage prioritization of schedules and meetings.
  • Conduct daily briefings, set schedules and agendas of core meetings. 

Who You Are:

  • You have strong business and financial acumen 
  • You are able to build trust with leadership, as well as with internal and external stakeholders at all levels.
  • You are a presentations expert (PowerPoint/G-Suite).
  • You are an impeccable communicator in any medium: in emails and Slack, in person during one-on-ones, presenting in front of large audiences; you have the ability to distill and convey complex information in a compelling manner.
  • You possess detail-oriented organizational and process management skills that allow you to manage a wide range of incoming requests and responsibilities.
  • You are proactive, resourceful, and instinctive, with a natural ability to solve problems and seek new information.
  • You thrive in an incredibly fast-paced, sometimes ambiguous work environment with action-orientation and drive.
  • You possess extreme attention to detail, a sense of urgency, reliability, and commitment to mastering your work.
  • You demonstrate strong judgment in your decision making and have exceptional time management and prioritization skills; you're able to see the "big picture" and the details.
  • You maintain professional discretion with sensitive and highly confidential information at all times.
  • This role is based in NYC at GA Headquarters 


  • Business insight/acumen 
  • Manages complexity/ambiguity
  • Action oriented
  • Interpersonal savvy
  • Communicates effectively
  • Drives results
  • Plans & aligns

Apply for this Job

* Required


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at General Assembly are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.