Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 40,000 alumni — and counting.

In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our corporate training programs. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.



Job Description

General Assembly (GA) is seeking a self-driven, operationally excellent and compliance enthused Government & Veterans Programs Manager. This individual will be responsible for leading the development of and supporting a portfolio of government funded programming to support business growth by employing a collaborative approach with central and distributed business units at all levels to scale each initiative. The Government & Veterans Programs Manager will also lead compliance oversight and day to day management of GI Bill® funding.


Reporting to the Director of Compliance & Regulatory Affairs, the  Government & Veterans Programs Manager will be responsible for the following duties:


Program Management (50%)

  • Oversee success of government programs and initiatives
    • Manage day to day operations of GI Bill® program
    • Implement and manage new programs: VET TEC, OSAP, WIOA, Grants
    • Develop playbooks for implementation, operation, and sustainability of all programs
  • Certification & Enrollment Processing
    • Serve as global VA School Certifying Official (SCO) and liaison to the Department of Veteran Affairs, State Approving Agencies, and all other relevant government agencies
  • Matrix manage program operations:
    • Build scalable systems with operational excellence
    • Train local teams on compliance obligations and best practices
  • Customer service and student issue resolution

Compliance & Reporting (30%)

  • Be a subject matter expert in the VET TEC, Post 9/11 GI Bill® (Chapter 33), Vocational Rehabilitation Program (Chapter 31), Montgomery GI Bill® (Chapter 30), Dependents Educational Assistance (Chapter 35), Chapter 1606 and Fry Scholarship programs along with any new educational benefit programs for veterans, active military, and their dependents
  • Oversee compliance of all student data, tracking, and record keeping, as is required by the GI Bill® and other relevant government programs.
  • Oversee GA’s  compliance with Department of Veterans Affairs and other official agreements as they pertain to military-connected and veteran students; supervise all compliance surveys and site visits by  State Approving Agencies and Department of Veterans Affairs (VA) personnel
  • Mandatory annual reporting to keep government programs approved
  • Project manage approval process for new programs, program revisions, and new jurisdictions
  • Manage all GI Bill® and government related policies to ensure their compliance with federal regulations. Ensure General Assembly school records (school catalog, enrollment agreements, etc) reflect accurate, current, compliant policies
  • Provide recommendations on, and enforce academic policies that affect regulatory compliance, student enrollment and retention

Strategy, Outreach & Partnerships (20%)

  • Serve as the public face of the program and the key point of contact for incoming partnership interest
  • Collaborate with Marketing to develop recruiting materials, communication strategies, advertising, promotional materials, and items for the veteran and military-connected student programs
  • Research, host, and attend events within the veteran/government funding space to foster and improve strategic relationships (conferences, networking events, etc.)
  • Serve as an advisor to the Veteran Student Organization (VSO):  
    • Host executive board meetings and facilitate general meetings for all students
    • Plan, coordinate and carry-out VSO events to include veteran focused activities and community development
  • Leverage public speaking opportunities to demonstrate thought leadership in veteran education space
  • Increase the visibility and reputation of GA veteran and military community through strategic networking with alumni, community members via engagement in regional and local community events
  • Build relationships that benefit GA students through active participation and leadership in veteran serving organizations, committees, and resource groups

Skills & Qualifications:  

  • You have strong analytical and organizational skills with a particular attention to detail
  • You possess superior interpersonal skills to deal with staff, faculty, the general public, veteran and military organizations
  • You have proven the ability to prioritize work with a high degree of independence in managing several projects simultaneously, while setting priorities, and meeting deadlines
  • Willingness to learn complex federal laws and regulations and demystify statues to all audiences
  • Experience working in or directly with the military or experience administering military programs that assist service members, veterans, and/or their family members achieve higher education is preferred
  • You have excellent verbal and written communication skills
  • A passion for education and for changing lives
  • You bring a contagious positivity and enthusiasm to the teams you join!

Travel required: 20%



  • Customer Focus
  • Organizational Savvy
  • Global Perspective
  • Optimizes Work Processes
  • Ensures accountability
  • Builds Networks
  • Instills Trust


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