Who we are:

Founded in 2017, Gatik is the leader in autonomous middle mile logistics. We deliver goods safely and efficiently using medium duty trucks with a focus on short-haul, B2B logistics for Fortune 500 customers such as Walmart and Loblaw. Gatik enables our customers to optimize their hub-and-spoke operations, enhance service levels and product flow across multiple locations while reducing labor costs and meeting an unprecedented expectation for faster deliveries.

About the role:

The Site Operations Manager will work closely with the fleet operations leadership team to drive new customer deployments, track and measure efficiencies, establish KPIs, and build a world-class logistics operations and transportation network. An ideal candidate would be self-motivated, technically inclined, embraces a positive attitude, remains calm in a rapid-paced environment, identifies as a change-maker, and has a strong operational background. This role will require you to stay flexible, tackle ambiguity head-on, embrace change, and focus on delivering a best-in-class commercial product, including the associated maintenance and repair services. The ideal candidate will have automotive, AV, transportation or logistics background.

This role will be onsite at least 5 days a week at our Fort Worth, TX office!

What you'll do:

Lead day-to-day coordination and management of fleet operations activities
Be at the forefront of all customer interactions and fleet deployments
Develop and maintain positive and professional working relationships with customers, service vendors and Gatik staff
Raise the bar on safety. Drive a safety-first culture across all aspects of the operations
Evaluate and exercise site safety and compliance (DOT & FMCSA) with regulatory bodies, including OSHA safety law, and organizational procedures and policies
Provide mentoring and accountability to direct reports and conduct succession planning
Develop and adhere to strict servicing and maintenance times to minimize downtime and maintain schedules, detailed records of vehicle maintenance and inspection
Draft, deliver, maintain, audit, and continuously improve standard operating procedures (SOPs)
Evaluate current operational performance and provide a strategic plan for improvements
Keep ELD logs and regulatory and registration up-to-date, vehicle maintenance logs, and maintenance reminders up to date by performing regular audits
Define and execute against objectives and KPIs, positively reinforce and engage your team, and share in each other's success
Ability to deal with multiple conflicting priorities and stakeholder issues while driving towards pragmatic decisions/actions
Maintains company and contractual assets (vehicles, facilities, inventories, tools, and equipment)

What we're looking for:

Bachelor's degree in business or equivalent or equivalent experience
7+ years of transportation industry experience, preferably in operations
4+ years of work experience with program management in operations, strategy, and planning
Strong analytical and problem solving abilities in the automotive, transportation or logistics industry
Experience with scaling businesses and launching new fleet operations
Basic knowledge of common vehicle electrical and networking systems
Strong ability to seamlessly navigate and shift between strategic thinking and tactical activities
Get stuff done mentality and proven operational effectiveness
Is able to remain calm and clear-headed in stressful situations
Willing to travel as necessary to support the customer and your team, as needed

More about Gatik:

With headquarters in Mountain View, CA and offices in Canada, Texas and Arkansas, Gatik is establishing new standards of success for the autonomous trucking industry every day. Visit us at Gatik for more company information and Jobs @ Gatik for more open roles.

Gatik News:

Taking care of our team:

At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility.

We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

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