Gainsight is the leader in customer success and product experience software. The Gainsight Customer Cloud offers everything your business needs to retain customers and drive growth in the age of the customer. As the first cloud of its kind, we bring together the required technologies to deliver a superior post-sale experience, ensuring customers easily adopt products they’ve purchased and achieve their desired business outcomes in partnership with their vendor. We joined the Vista Equity Partners portfolio in 2020.We are the platform of choice for many leading companies like Box, Adobe, and Workday. The company has been recognized as one of the top 100 private cloud companies in the world by Forbes, one of the fastest-growing private companies in America by Inc. Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine. Our CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America. The company has offices in California, Phoenix, St. Louis, London, Israel, and India. Gainsight India has also been certified as one of the Great Places to Work.

Job Description

Have you always wanted to experience a startup from the beginning? Do you want to work with and learn from a team with a proven track record of building successful tech companies? Do you want to build elegant, responsive applications that have the potential to touch and transform millions of lives?

What We're Looking For

  • 5+ years of experience with Java development with strong knowledge in data structures, algorithms, design patterns and OOP / OOAD principles
  • Hands on experience with Big Data, NoSQL and Streaming technologies: Hadoop / Kafka / Spark / Mongo / ElasticSearch / Redis / Dataflow / BigQuery is desirable
  • Experience in design/development of scalable SaaS products is a strong plus
  • Experience with Spring/Maven/Jersey and building REST APIs is good to have

Experience with a cloud provider, preferably GCP is good to have

Job Benefits

At Gainsight, we don't believe in doing things as a "means to an end." Life's too short to have anything short of a joyful work environment that we passionately believe in. We think that "work vs. life" is a false choice created by pundits, cynics and consultants. We also believe that any community (like a company) needs a ton of diversity and a very small number of things that bring us together.

Here are Our 5 Values

  • Golden Rule: We try to practice the Golden Rule ("Do unto others..." and that sort of thing) by exercising reliability, trust and giving back to each other and our community.
  • Success for All: We believe that success for our stakeholders—whether our teammates, clients or shareholders—comes with a sincere focus on continuous learning, selfless teaching and making a difference in each other’s lives.
  • Child-like Joy: We aspire to experience child-like joy in our work and lives, injecting a spirit of passion, optimism and laughter into everything that we do.
  • Shoshin:  We believe in a beginner’s mind.  Don’t surround yourself with people like you--diversity breeds creativity.
  • Stay Thirsty, My Friends: We believe in a totally internally-driven strive for greatness.  The solutions is think more, not doing more.

Why You’ll Love It Here

  • Our Attitude: We’ve created a new industry from scratch, and we’re on the fast track!
  • Our Leadership: We offer the leading tech solution for driving Customer Success.
  • Our ROI: Reduce customer churn, increase up-sell, and improve customer satisfaction.
  • Our Technology: Deep Salesforce.com hooks, predictive analytics, and a beautiful user interface.
  • Our Impact: We help our customers make millions of dollars more per year.
  • Our Clients: Big companies like Box, Adobe, Marketo, and many others.
  • Our Team: Tech all-stars from Facebook, Box, and others (and top consulting firms like BCG and McKinsey!).
  • Our Values: They are unique - Golden Rule, Success for All and Childlike Joy.
  • Our Office: If you showed up one day, you might find anything from karaoke performances to mini-golf championships.

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