• Position / Title: DataOps Engineer  
  • Location: Hyderabad
  • Experience Range: 4 to 6 Years


Gainsight™, the Customer Success company, helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight product helps you touch customers effectively, track Customer health consistently and transform the way your company orients around the customer. Gainsight provides a 360° view of customers and drives retention across Customer Success, sales, marketing, executive and product management.
Learn how leading companies like Adobe, Box, DocuSign, HP, Marketo, Nutanix and Workday use Gainsight to help their customers succeed at www.gainsight.com.


Desired Skills:


  • Minimum of Bachelor’s Degree (Computer Science, Mathematics).
  • Minimum of 4 years proven working experience with Database capabilities clearly demonstrated.
  • Expertise in working with both SQL and NoSQL systems at scale.
  • Hands-on experience with database standard,  end user applications, ETL and Data warehousing
  • Excellent knowledge of PostgreSQL (Exposure to Redshift / Terradata / Oracle)
  • Problem solving skills and ability to think algorithmically
  • Ability to work with cross functional teams - Engineering, Product, Operations and Suppor
  • Good Communication skills - verbal and written
  • Strong in Data Modeling Concepts and experience in Operation
  • Understand table schemas, joins, relationships, and key fields
  • High Availability and Learning Attitude




Role and Responsibilities:


  • Database Administrator in Gainsight is a hybrid role that blends the traditional DBA responsibilities with that of a Database Analyst with more emphasis on the Data side of the world
  • Understanding of DataModel and able to perform DML, Export/Import Operations
  • Responsible for Data server’s health, Usage Spikes, Finding root reason for abnormal DB behavior
  • Keep a Track of complete database server details for all environments
  • Check on live trail of ongoing executions, Issues and problems hitting database
  • Monitoring Database server execution logs and Fixing Data Related Issues
  • Establish the needs of end users and monitoring user access 
  • Understand user request, technical dependencies and issue impacts at Database
  • Periodic Database clean up activities
  • Tuning improper database objects and storage style.
  • Monitor unexpected query executions, audit and plan to enhance performance
  • Remodel table or view for better performance 


Individuals seeking employment at Gainsight are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

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