FullStory’s mission is to improve user experiences on the web. We tackle this daily by providing a platform that allows developers and product teams to automatically collect ultra high definition analytics from their sites, then make those analytics available through a powerful search engine, pixel-perfect session playback, and machine learning insights.

As our engineering team grows, so do the opportunities for high-leverage improvements in engineering productivity across the organization. That’s where you come in. From build and deploy optimization to chatbots that eliminate daily chores, investment in developer tooling makes teammates grateful and helps customers get improvements faster. If you like to scratch your own itch with tools to make your job easier, faster, or just more pleasant, then this is the job for you.

FullStory is a remote-friendly, hyper-growth SaaS company based out of Atlanta.  The work environment we've cultivated is aligned around our three watchwords: clarity, empathy, and bionics. We value high-quality/low-ego collaboration and use automation to eliminate toil in daily work. If that sounds good to you, join us!

A day in the life:

  • You will be the authority to architect and build infrastructure to support the software development and release process
  • Optimize test and build to tighten feedback cycles
  • Be passionate about code quality and best practices and tooling for other teams within FullStory engineering
  • Use a data-driven approach to prioritize improvements in engineering productivity

This job might be for you if:

  • You have 5 years experience as a Software Engineer
  • You are proficient in one or more of the following languages (and have an ability to pick up new ones): Go, Python, JavaScript, TypeScript, Java
  • You have experience with using CI tools like CircleCI, working with test frameworks like Jest and Cypress, wrangling build systems like Bazel and driving tooling improvements like adopting Browserstack.
  • You are self-motivated; engineers own and drive efforts to completion rather than waiting for someone to tell us what to do

About FullStory

Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory helps businesses understand, measure, and improve their digital experience across sites and apps. At the core of FullStory’s platform is a powerful analytics engine that connects digital interactions to the metrics that matter most to businesses. With FullStory, product, engineering, and UX teams can align around the customer, break down internal information silos, and achieve company objectives together—faster. The end result? A digital experience customers love.

FullStory is backed by world-class investors and has 200+ employees around the world, with offices in Atlanta and London. Our company, in three words:

  • Empathy - Making a habit of empathy is a powerful way to maintain moderation and stay open to important information that doesn't originate inside your own head.
  • Clarity - Few problems can survive their thorough description. By the time you can explain a problem in excruciating detail, especially to someone else, you know how to solve it.
  • Bionics - "Study what humans do and figure out how to scale it." A dedication to building bionic systems ensures we maximally empower our users while minimizing our own unnecessary toil.

Benefits

  • Have a life. FullStorians enjoy autonomy and flexibility. From a remote-first work environment to untracked paid time off, we don’t believe in micromanaging your time. After all, smart, driven people are their own best bosses.
  • Stay healthy. For our US-based FullStorians, we cover 99% of your premiums and 75% of your dependents’—same goes for dental and vision coverage. 
  • Save for retirement. For our US-based FullStorians, we offer a 401k retirement plan through Vanguard and match employee contributions 2:1 up to $4800 USD per calendar year.
  • Paid parental leave. We want FullStorians to have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.
  • Keep learning. FullStory provides professional development opportunities through online courses and internal training programs. 

FullStory is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If you love technology but aren’t sure if you’d fit in, please apply anyway. Below you will have the opportunity to share your pronouns, gender, ethnicity, and veteran status with FullStory to help us identify areas for improvement in our hiring and recruitment process. Completion of these questions is entirely voluntary. Any information you choose to share with us will be kept confidential and will not impact the hiring decision in any way. 

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