FullStory is growing! As our workforce, networks, infrastructure, and offices grow we need a dedicated and skilled IT Engineer to help support them. Working closely with the heads of IT and Security, the IT Engineer will support all ongoing internal technology needs while helping to design and build future systems and processes. 

Day to Day the IT Engineer will:

  • Administer a large and growing fleet of MacOS endpoints using JAMF
  • Triage and Resolve IT Service Desk and End User Requests
  • Identify trends within Service Requests to find opportunities for bionic improvement
  • Provision and maintain FullStory IT Assets 
  • Work closely with Security team to move FullStory’s compliance efforts forward

You might be a good fit if: 

  • You’re experienced in managing a large fleet of MacOS endpoints in an enterprise environment
  • You eat, sleep, and breathe JAMF Pro
  • You’re used to supporting the technology needs of a large, distributed workforce
  • You are familiar with operating within compliance-oriented environments (ISO27001, ISO27018, and SOC2 a plus)

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