Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory’s digital experience intelligence platform empowers businesses to continuously improve the digital customer experience across sites and apps. At the core of FullStory’s platform is a powerful analytics engine that connects digital interactions to the metrics that matter most to businesses. With FullStory, product, engineering, and UX teams can align around the customer, break down internal information silos, and achieve company objectives together—faster. The end result? A digital experience customers love.

FullStory is backed by world-class investors and has 250+ employees around the world, with offices in Atlanta and London. We are proud to have been named to Forbes’ List of America’s Top Startup Employers, Wealthfront’s Career Launching Companies List, and LinkedIn’s Top US Startups List. Our company, in three words:

  • Empathy - Making a habit of empathy is a powerful way to maintain moderation and stay open to important information that doesn't originate inside your own head.
  • Clarity - Few problems can survive their thorough description. By the time you can explain a problem in excruciating detail, especially to someone else, you know how to solve it.
  • Bionics - "Study what humans do and figure out how to scale it." A dedication to building bionic systems ensures we maximally empower our users while minimizing our own unnecessary toil. 

Current Job Openings at FullStory

Customer Experience

Customer Success

Enterprise Customer Success Director
Atlanta, GA or Remote (USA or Canada)
High Touch Customer Success Manager
Remote (USA - Pacific or Mountain Time Zones)

Customer Support

CX Operations

Knowledge Manager
Atlanta, GA or Remote (USA or Canada)

Professional Services

User Experience Analyst, Consulting Services
Atlanta, GA or Remote (USA or Canada)

Renewals

Senior Renewals Manager
Atlanta, GA or Remote (USA)

Engineering

Corporate Engineering

IT Engineer
Atlanta, GA

Security

Senior Security Engineer
Atlanta, GA or Remote (USA or Canada)

Site Reliability

Software Engineer, Site Reliability
Atlanta, GA or Remote (USA or Canada)

Software Engineering

Automation Engineer, Quality Assurance
Atlanta, GA or Remote (USA or Canada)
Engineering Director, Web Recording
Atlanta, GA or Remote (USA or Canada)
Senior Software Engineer, Backend
Atlanta, GA or Remote (USA or Canada)
Senior Software Engineer, Full Stack
Atlanta, GA or Remote (USA or Canada)
Software Engineer, Productivity
Atlanta, GA or Remote (USA or Canada)
Software Engineer, Web Recording
Atlanta, GA or Remote (USA or Canada)

Management, Operations & Strategy

Finance

Sales Compensation Manager
Atlanta, GA or Remote (USA or Canada)

People & Places

Internal Communications Specialist
Atlanta, GA or Remote (USA or Canada)
Right Hand Person
Atlanta, GA or Remote (USA or Canada)

Marketing

Brand, Content, & PR

Senior Project Manager, Marketing
Atlanta, GA or Remote (USA or Canada)

Customer Marketing

Head of Customer Marketing
Atlanta, GA or Remote (USA or Canada)

Marketing Programs & Operations

Digital Marketing Manager
Atlanta, GA or Remote (USA or Canada)
Lead Partner Marketing Manager
Atlanta, GA or Remote (USA or Canada)
Marketing Operations Manager
Atlanta, GA or Remote (USA or Canada)

Product

Product Design

Head of Product Design
Atlanta, GA or Remote (USA or Canada)

Sales

Account Executives

Account Executive, Commercial
Atlanta, GA or Remote (USA or Canada)
Account Executive, Enterprise
Remote (USA - Pacific or Mountain Time Zones)
Account Executive, Growth
Atlanta, GA or Remote (USA or Canada)

Sales Development

Sales Engineering

Sales Engineer, Enterprise
Remote (USA - Pacific or Mountain Time Zones)
Sales Engineer, Enterprise
Remote (USA - Eastern or Central Time Zones)