Full Cycle Bioplastics is on a mission to create a cleaner, more sustainable future. At the moment, we are small but mighty.  Our tech helps solve the plastic pollution crisis by transforming waste into compostable materials. We’re scaling our solution to significantly decrease plastic waste and greenhouse gas emissions. We've experienced massive growth over the last year, tripling in size, with more on the way!

As the IT Manager, you will be our first dedicated Information Technology team member at Full Cycle. You will lead the effort to provide easy-to-use, secure, scalable, and reliable technology solutions to support our hyper growth. We need someone who will maintain existing systems (we use Rippling for our onboarding), implement new solutions, manage projects, and coordinate with external IT partners. Being a startup, we need someone who is not afraid to tackle whatever issues arise - from troubleshooting day-to-day employee issues to developing strategies and policies to ensure security and performance.

What You'll Do

  • Create and implement IT policies and systems to support the execution of strategies set by upper management
  • Identify the need for upgrades, configurations or new systems; manage the implementation of solutions and provide training to users across the organization
  • With support from administrative staff, oversee employee IT onboarding and offboarding, including the acquisition, inventorying, and provisioning of hardware and software, we use Rippling for our HRIS and most of this can be done using it.
  • Set up IT infrastructure at new facilities and ensure continual operation of existing networks
  • Respond to employee tech support requests through a ticket tracking system
  • Conduct or coordinate equipment maintenance and repair
  • Manage IT vendors and serve as the key point of contact unless escalated 
  • Develop, review, and certify all backup and disaster recovery procedures
  • Create and maintain written documentation to include user and system manuals, policies and procedures

What You Bring With You

  • Bachelor's Degree in IT-related field or equivalent years of experience
  • 5-8 years technology leadership and program/project management experience in a fast-paced IT environment
  • Excellent working knowledge of computer systems, cyber security, network, office IT setup and systems administration, and phone systems
  • Experience using Rippling a massive plus
  • Experience with G-suite or similar
  • Experience with information security concepts and industry standards in adherence to security frameworks is a plus
  • Experience with operating and troubleshooting audio visual and video conferencing equipment
  • Experience with smart analytical and lab instruments is a plus
  • Excellent organizational and communication skills

We offer our employees a range of benefits including participation in our stock option program, volunteer time off, unlimited PTO, commuter benefits and 100% cost coverage for an employees medical, dental, and vision insurance.  We are also committed to finding a supporting the best candidates out there and can offer to pursue sponsorship for someone who would require it.

Full Cycle is an Equal Employment Opportunity Employer. We are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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