fuboTV is the world’s only sports-focused live streaming TV service with top leagues and teams, plus popular shows, movies and news for the entire household. We have 100+ live TV channels, including the FOX, NBC, CBS, ABC and Disney broadcast catalogs, plus Showtime, AMC…and thousands of on-demand titles! fuboTV can be accessed on multiple platforms, including Web, Android, iOS, tvOS, Fire TV, Android TV, Roku, XBox, smart TV's and Chromecast.
We’re rapidly growing — in employees, subscribers and our content offerings. Which means we need your help taking us to the next level.
fuboTV is committed to excellence through diversity, which involves attracting talented people from diverse backgrounds and traditions. We encourage everyone to apply.
Responsible for analyzing, researching and processing incoming chargebacks through the billing platform.
*THIS IS A FULLY REMOTE POSITION*
Performs Credit Card chargebacks resolution to ensure timely, accurate, and effective processing of fraud and dispute claims.
Provides evidence when merchants ‘request for information’ before it becomes a chargeback
Provides in-depth research and investigation into transactions of frauds or dispute claims, and provide evidence/documentation to support the investigation
Ensures adherence and deadlines are met for all claims
Ability to escalate issues to supervisors
This is not a customer facing role, but will require a lot of cross team collaboration, analytical skills, and prior administrative experience
What to Bring:
Strong analytical skills and ability to work accurately with billing transactions
Clerical, technical, and administrative experience
Ability to communicate effectively with all forms of communication in a professional manner (phone, chat, email)
Proficiency in Windows or macOS screenshot programs, office, and Adobe reader
Must be able to work independently with minimal supervision
Punctual, regular, and consistent attendance is required
Ability to speak, read, and write professionally in English
Must be flexible with working hours. Available to work all shifts including weekends, holidays and emergency shifts as required.
Perks & Benefits:
fuboTV provides a highly competitive compensation based on experience and market standards.
Robust benefit package including Health/Dental/Vision coverage sponsored up to 100% for employees, 401k, Life Insurance, and commuter benefits
Free Premium fuboTV Account
Health and Wellness initiatives including discounts on Gym Memberships.
Unlimited PTO days and regular company-wide activities.
fuboTV's main Headquarters are located in Midtown Manhattan.