Director, HR Business Partnership

About FreshBooks

FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and our goal is to create connection as a human-first workplace. Our teams have adopted different working environments based on how they collaborate best. Some are fully remote and others are truly hybrid - it all comes down to what's best for the team and for everyone FreshBooks builds for.

The Opportunity - Director, HR Business Partnerships

As the Director of HR Business Partnerships reporting to the Interim Head of HR, you will be a key member of the HR Leadership Team. You will spearhead, mentor, and support the development of the HR Business Partner Team, shaping a collaborative and creative environment. By providing strategic guidance to senior leadership, you will help shape workforce planning, organizational design, and employee engagement initiatives, fostering a culture of growth and excellence where all employees feel a strong sense of belonging. Your depth of HR knowledge and leadership acumen will facilitate strong cross-functional collaboration, guiding the company toward HR best practices and industry trends. 

NOTE: This role can be worked remotely from the above location. 

What You'll Do as the Director of HR Business Partnerships

• Lead and manage a high-performing team of HR Business Partners, ensuring that they understand the organization's business objectives and work closely with your team to develop HR strategies that align with those goals and guide execution.
• Provide mentorship, coaching, and professional development to team members, promoting their growth and success with empathy and accountability.
• Guide HRBPs in analyzing HR metrics and data to identify trends, areas for improvement, and opportunities for enhancing HR practices.
• Provide expert guidance and strategic insights to business leaders on workforce planning, organizational design, employee relations, performance management, total rewards, and employee engagement.
• Use data-informed insights to develop recommendations for optimizing HR strategies that support the company's short-term and long-term business goals.
• Oversee the implementation of HR processes and policies and foster a strong feedback loop with the HR Operations Team to ensure efficient and compliant HR operations.
• Partner with cross-functional teams, both inside and outside HR, to ensure a seamless and productive work environment that engages employees and maintains outlined budgets.
• Bring both experience and creativity to Core HR Programming, supporting the team to implement changes that help FreshBooks develop, recognize, and reward high achievement across the organization.
• Partner with FreshBooks’ HR and Legal functions and General Managers of the FreshBooks’ Lines of Business as their direct Business Partner to creatively solve people challenges and celebrate successes.
• Other duties as may be assigned

What You'll Bring to the Role

• Proven track record 10+ years of dedicated experience in Senior HR Leadership roles:
• With 2-5+ years managing the HRBP / Talent Management team
• 5+ years of experience with multiple global entities in employment law
• Demonstrated leadership capabilities, with a proven track record of successfully leading and developing high-performing HR teams.
• Strong expertise in HR business partnering, workforce planning, talent management, and employee engagement strategies.
• Extensive knowledge of employment laws and regulations in both Canada and the United States, and industry best practices, with a demonstrated ability to ensure compliance.
• Strong business acumen, with the ability to align HR initiatives with organizational goals and foster a culture of continuous improvement.
• Strategic mindset with exceptional analytical and problem-solving skills employing a data-informed approach to address complex HR challenges and develop innovative solutions.
• Strong attention to detail, with the ability to prioritize across competing priorities.
• Excellent interpersonal and communication skills, with the ability to build strong relationships and collaborate effectively across all levels of the organization.
• Ability to influence leaders and employees at all levels in the organization.
• Demonstrated experience in change management and the ability to adapt to change in a dynamic environment

You'll Stand Out If You 

• Have professional certifications such as CHRP, CHRL, SHRP, PHR or other HR designation and/or Bachelor's degree in Human Resources, Business Administration, or a related field are highly desirable.
• Bring experience working in technology-driven and global environments.

Our Commitments to You

At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognises and rewards our full time employees:

• 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings program or pension plan matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
• 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
• 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and those without access to a FreshBooks office receive a home office credit to set up your home office.
• 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organisation and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact. 
• 🚀 Accelerated growth. Comprehensive company onboarding, career development through continuous coaching, training, and learning on the job.

Closing

Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.

FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.

FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 1-416-780-2700 and/or accessibility@freshbooks.com.

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