About FreshBooks

FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are found all over the globe, and we know that different folks thrive in different working environments: Remote, onsite, and everything in between, you’ll find it with us.

The Opportunity - Account Manager

As an Account Manager you’ll connect with existing FreshBooks customers to ensure they are getting the most out of their experience with FreshBooks - you’ll find solutions, crunch the numbers, and demonstrate the value our solutions add to successful businesses. In addition, you are continuously building and growing your funnel in order to keep fueling your sales’ fire!

What You'll Do as an Account Manager

  • Manage inbound leads generated from FreshBooks marketing efforts, customers,
    and web properties
  • Work your funnel by making 40+ calls a day
  • Drive your funnel to meet and exceed your quotas
  • Conduct a consultative basic financial analysis on customer data to upsell and cross sell solutions
  • Conduct virtual demonstrations of FreshBooks with clients
  • Work across departments to ensure proper and successful implementation

What You'll Bring to the Role

  • 2+ years of B2B or B2C sales experience 
  • Proven track record of meeting and exceeding quotas
  • Analytical skills to conduct strategic financial conversations with prospects
  • Strong verbal and written communication skills to interact with existing or new clients and peers
  • Excellent online presentation skills, you are able to break down and explain complex concepts into engaging and easy to understand content
  • Ability to attend in person meetings up to twice per month in San Antonio, TX.

You'll Stand Out If You Bring Experience In

  • Previous experience using Salesforce.com
  • Previous training in a popular selling system (SPIN,Challenger Sales)
  • Previous experience in SaaS - Financial and or Accounting Service

Our Commitments to You

At FreshBooks each person knows their opinion is valued, and can see their impact on the lives of over 10 million small business owners around the world. Accelerate your career, work on projects you're passionate about, and work as a part of a collaborative team without ego! Here are some of the ways FreshBooks recognizes and rewards our employees:

  • 🩺 Comprehensive Health and Wellness Benefits. Including retirement savings programs matched to your local office, stock options for every full time employee, generous time off, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits dependent on your region, and more.
  • 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
  • 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Canada and Mexico, and remote FreshBookers receive a home office credit to set up your home office.
  • 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
  • 🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.


Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.

FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.

FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com.

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