FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to Help Small Business Owners Grow. Are you also passionate about this mission? Then this opportunity is for you.

The Opportunity - Account Manager

We’ve just started building the European Sales Team. An Account Manager is responsible for closing new business deals over the phone. Our target audience are Small and Medium-sized businesses in different countries and verticals. Our working language is English. You’ll “own” clients for a short period after they become paying clients. Your main focus is closing the initial deal. 

The 25+ person Sales team in Europe is spread out across the UK, Netherlands and Croatia. We’re proud to have 12 nationalities and a healthy gender balance. Our Sales colleagues in North America have a team of 100+ persons.

What you'll do as an Account Manager:

  • Run deep discovery calls in order to find challenges in prospects’ financial processes
  • Recommend a solution and win opportunities to overachieve your monthly quotas
  • Manage your pipeline
  • Nearly your entire pipeline will come from you engaging with your accountbase of 1000s of customers
  • Assist your Team Lead or Sales Manager with project work aimed at driving the entire team’s KPIs forward.

What you'll bring to the role:

  • 2-3 years of B2B sales experience, during which you exceeded your quotas
  • Full sales cycle experience
  • Successful experience with uncovering customers’ business challenges
  • Experience working with SMB clients / high-velocity sales
  • Flexibility to adjust to shifting priorities
  • Experience using a CRM such as

You'll stand out if you bring experience in:

  • Sales training: ex. SPIN, MEDDIC, Winning by Design, Predictable Revenue, etc. 
  • Experience with SalesLoft or similar (Outreach)
  • Experience with prospecting and cold calling
  • Speak & write more than 1 Western European language business fluently

Our Commitments to You

At FreshBooks you will grow and be challenged in rewarding ways, largely because you’ll be trusted to make the best decisions for your role. We believe in bringing on the best people, providing them with support and learning opportunities, and then trusting them to solve tough problems.

If you want to accelerate your career, work on projects you're passionate about, and be part of a collaborative team - we could be just what you're looking for. 

Here are some of the ways FreshBooks recognizes and rewards our employees:

  • 🩺 Comprehensive Compensation and Wellness Benefits. Including Pension Plan matched to your local office, stock options for every full time employee, generous time off, annual healthy living credit, and more.
  • 📚 Perks that Matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in-person gatherings to bring onsite and remote employees together, and more perks matched to your locale.
  • 🌱Working Environments to Help You Thrive. Beautiful office spaces welcome you in Germany, Croatia, and Netherlands, and remote FreshBookers receive a home office credit to set up your home office.
  • 🤗 Supportive Peer Group, Mentors, and Leaders. We care about each other across the organisation and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact. 
  • 🚀 Accelerated growth. 3 week dedicated company onboarding, career development through continuous coaching, training, and learning on the job, and a bi-annual review process.

How FreshBooks Hires

We strive for a welcoming, inclusive experience that allows candidates to showcase what makes them great. We also know that this is your chance to interview us, to get to know the FreshBooks culture firsthand, and encourage you to ask us pretty much anything during your process:

  1. Recruiter Conversation: A shorter meeting with a member of our talent acquisition team to learn more about you and tell you more about FreshBooks and the role, too.
  2. Hiring Manager Conversation: A conversation with the Hiring Manager to better understand your skills and experience, and how they align with the role.
  3. Team Assessment(s)/Conversation(s): One to two conversations with team members to understand your craft mastery and your approach to collaborating with a team.
  4. Executive Conversation: We might invite you for a short conversation with a member of the senior leadership team to learn more about how you want to grow in the coming years, and how those goals align with FreshBooks’ long-term vision.

Excited? Consider applying now, even if your experience doesn't meet every bullet on the above lists. We'd love to learn more about you and why you think FreshBooks is the next step in your career.

About FreshBooks

FreshBooks reached unicorn status after raising our valuation to more than $1 billion, and we couldn’t be more thrilled. Every success at FreshBooks allows us to build better products, services, and communities, worthy of the trust of small business owners everywhere. We’re now based in seven countries and counting, serving business owners, their clients, and accountants in more than 160 countries worldwide. What’s more, FreshBooks knows that great people live all over the globe (not just where we have offices), and that different folks thrive in different working environments. Remote, onsite, and everything in between, you’ll find it with us.

FreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.

FreshBooks will meet your accessibility needs during the recruitment process. Should you require any specific accommodations or documents regarding accessibility in different formats, or if you have any questions or suggestions, please contact us at


Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)

U.S. Standard Demographic Questions

Please Note: Whether you are located in the U.S, Canada, or Europe or other global locations around the world - all candidates are welcome to take part in the diversity survey below! Your responses will be used (in aggregate only) to support our efforts to develop and promote inclusive processes. Your responses will not be associated with your specific application and will not in any way be used in the hiring decision.

At FreshBooks, we understand that diversity and inclusivity (D&I) is a journey and requires a mindset of always learning, openness to transformative change, and vulnerability to not only trust but lean into the process.

This survey is one way we can lean into the process of cultivating a radically diverse and inclusive workplace. We welcome those who have the courage to change, the heart to trust, and the energy to lead and support us in this journey — for now, and in the future.

How would you describe your gender identity? (mark all that apply)

How would you describe your racial/ethnic background? (mark all that apply)

How would you describe your sexual orientation? (mark all that apply)

Do you identify as transgender? (Select one)

Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? (Select one)

Are you a veteran or active member of the United States Armed Forces? (Select one)