Operating from our company headquarters in Austin, Texas, the Sales Manager assists the Customer Success Manager in handling customer relationships and other communications.

Responsibilities:

  • Coordinates with Customer Success Rep to organize customer pilots
  • SOW and MSA execution
  • Responsible for executing pilots
  • Tracks robots at each customer location
  • Follows up with customer to “close deal” with forklift sales
  • Facility compliance and enforcement within customer warehouses
  • Safety compliance checks
  • Customer facing to execute SOW, MSA agreements to their totality - 50%
  • Weekly customer meetings and check-ins
  • Setup of supplier portals with Fox Robotics finance team
  • Procurement support and management
  • Travel to customer sites as needed
  • Quality control for our bots in the field
  • Tracks metrics and analytics for the robot’s performance
  • Sales analysis
  • High-level account management
  • Manages all tiers of support for robots
  • Project management
  • Excellent communication skills across multiple channels
  • Ability to communicate effectively to any customer to set clear expectations in a soothing way
  • Produce audits and customer aging reports to leads
  • Educate and enforce company policies when appropriate

Qualifications:

  • 40 hour/week minimum
  • Bachelor's degree
  • 5+ years experience in Business Development, Analytics, Product Development, or Customer Service
  • Excellent reliability, communication, and organizational skills
  • Proficient in excel, G-suite, google sheets, formula building, powerpoint, google slides

Bonus:

  • Supply Chain experience
  • Logistics/Warehouse experience
  • Robotics experience
  • Sales experience
  • Start up experience

Compensation & Benefits:

  • Competitive salary
  • Stock options
  • Unlimited PTO
  • Fully-covered healthcare
  • 401k

Applicant must be willing to relocate to Austin if hired.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We make robots that work.

We envision a world where robots serve as a human multiplier for dull and dangerous work. The warehousing industry, our initial area of focus, sees more than 52,000 cases of injuries every year in the US. Our first product is an automated trailer unloader that quickly demonstrates measurable value to our users by both improving efficiency while also increasing safety.

By empowering people to do more with less, we can help grow the economy, create better-paying jobs, and generate revenue to fund social services. 

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