Founder Shield is seeking a dynamic Account Executive to drive client satisfaction and retention. Are you self-motivated, results-oriented and strategic? Love start-ups and customer love? Looking to take your insurance career to the next level? This opportunity may be for you.

What you’ll be doing:

Reporting directly to the General Manager of Founder Shield, the Account Executive will be responsible for supporting and retaining Founder Shield clients.

Responsibilities Include:

  • Acting as the liaison between current clients and the Founder Shield team
  • Proactively tending to the needs of clients via e-mail correspondences, newsletters, blog posts, face-to-face meetings, etc.
  • Consulting with clients to purchase the right insurance coverage as they grow and scale their companies
  • Defining and optimizing the customer lifecycle, which includes: mapping the customer journey, identifying opportunities for continuous improvement, developing best practices, etc.
  • Providing overall guidance and support for Founder Shield clients
  • Serving as a client advocate in driving Founder Shield products and services

About you:

  • 2+ years of insurance experience
  • Love of customer service
  • Interest in insurance and startups
  • Exceptional verbal and written communication skills
  • Strong organizational and time management skills
  • Self-motivated, analytical, ambitious with an entrepreneurial spirit

What we offer:

  • Competitive compensation package
  • Incomparable company culture
  • A fully functional N-64 and the opportunity to fine tune your Mario Kart skills
  • Consistently strong snack selection

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