Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding an Employee Benefits Account Manager to their Millennium Risk Management and Insurance Services team in the Orange County, CA Metro Region.
Job Summary:
The Employee Benefits Account Manager works collaboratively with the Producer and Account Executive managing a book of business. Coordinates and provides day-to-day service for employee benefits clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships, and understanding client needs.
Serves as day-to-day contact and provides resolution for client questions and issues.
Essential Functions:
- Collaborates with Account Executive in delivering multi-year strategic plan.
- Manages projects in concert with the client including, but not limited to, all vendor implementations.
- Maintains client relationships, supports client retention, maintains strong carrier relationships, and understands client needs.
- Ability to market small (2-99) and large group (100+) clients.
- Manages claims and coverage issue resolution for client's employees when elevated from HR or Client Administrative Team
- Provides assistance with clients’ billing and eligibility audits, and on occasion may conduct these audits for clients independently
- Advises and guides clients in compliance matters under supervision of Producer and Account Executive.
- Facilitates preparation of client communication materials, i.e., open enrollment (OE) packets including SBCs, disclosure notices, etc.
- Creates employee benefit booklets using Microsoft Publisher software
- Develops open enrollment presentations in Microsoft PowerPoint software and conducts benefits webinars and/or records presentations for employees and HR Managers
- Orders supplies from carriers, and reviews for accuracy.
- Assists with new carrier, plan or vendor implementation process.
- Installs and regularly updates client specific data in data management systems
- Performs contract review and facilitates preparation of SPD Wraps, Cafeteria and POP Plan documents
- Facilitates 5500 preparation with CPA and Client
- Prepares master group files, client contact sheet, and maintains carrier files
- Assists in the RFP process as needed, such as proposal development including, preparing census, entering and updating pivotal information as needed, on-line quoting, and marketing a group at renewal.
Competencies & Qualifications:
- Strong attention to detail, well organized and responsive,
- Working knowledge of all aspects of:
- FRP/MCS suite of services and available solutions
- Insurance and healthcare related products
- Regulatory and compliance related matters (including healthcare reform)
- Ability to model financial implications from benefit programs
- Comfortable in negotiating with insurance carriers
- Ability to identify problems and create effective solutions
- Proficient in Microsoft Excel, PowerPoint, Word and Publisher
- Ability to quickly learn new skills
- Works collaboratively with a team as well as independently, capable of meeting deadlines
- Ability to establish relationships with internal and external stakeholders
- Strong oral and written communication skills
- Ability to multi-task and demonstrate composure/resilience under pressure - Comfortable switching between clients and tasks to meet deadlines
- Ability to effectively create, organize and manage a project plan
- Basic understanding of strategy and long-term planning
Education & Experience:
- Education - Bachelor’s Degree a plus.
- Experience – 3+ years of prior practical account management experience with a health and welfare carrier or broker is required.
This range represents the estimated low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to performance, location, and experience. The range listed is just one component of FRP's total compensation package for employees.
Disclaimer:
While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.
Equal Employment Opportunity (EEO):
FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.
Benefits:
FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!