For the past 25 years, we’ve been doing work that matters. We’re a digital agency that leverages technology to extend the influence of our mission-driven clients. Every day, our team of more than 100 digital strategists, architects, designers, and creators help leading nonprofit organizations and government agencies across the country make an impact. But this team still needs you! This is your opportunity to join the company helping those doing good in the world - do more, reach more, and achieve more. 

 

Do you want to define the structure of sites and apps for organizations doing important work around the world? We are looking for a talented User Experience Associate to join us at our headquarters in Crystal City, VA. As a user experience associate at Forum One, you’ll work to uncover insights and develop strategies to drive the creation of transformative digital experiences for our clients. You’ll work on multiple projects for a variety of amazing clients.

 

As the ideal candidate, you’ll be capable of performing research activities, extracting insights, and brainstorming and communicating new concepts. In this role, you’ll collaborate across disciplines including creative, tech, design, strategy, and within your UX department to build powerful and strategically-grounded best-in-class user experiences. Our team is made up of highly motivated individuals who love to help organizations reach their full digital potential, and we're looking for someone with a similar mindset who is a skilled communicator, believes in our company’s mission, and brings an innovative and creative outlook.

 

What you’ll do:

  • Execute UX tasks and approaches including audience research, usability reviews and testing, analytics analysis, layout sketching for desktop, mobile, and other breakpoints, prototype creation, and data visualization design.
  • Assist Senior User Experience Designer in leading clients and teams in the crafting and execution of project strategic visions, using a variety of UX techniques and tools.
  • Listen to clients’ concerns and help the project team set the direction with transparency and clarity on project vision, audience focus, and UX aspects using simple language, concise messages, and clear next steps.
  • Balance UX needs with technical considerations, budget, and other constraints. 

 

What you bring to the table: 

 

  • Bachelor’s Degree.
  • One to two years of experience in user experience design, preferably in a consulting environment.
  • Excellent online portfolio.
  • Experience with doing audience interviews, surveys, usability testing, and meeting facilitation.
  • Experience in delivering wireframes, personas, content models, content inventories and audits, journey maps, and heuristic reviews.

 

What would be nice:

  • Experience with Sketch, Figma, Axure, Balsamiq, Webflow, or similar. Google Suite, Adobe InDesign, Keynote, MSPowerPoint, MSWord, and OptimalWorkshop Suite are strongly preferred.

 

Why you’ll love it here:

 

  • Competitive Salary & Employee Ownership Plan
  • 401(k) match, Commuter benefits & flexible spending accounts  
  • 15 Vacation days, in addition to Sick Leave & Floating Holidays
  • Flexible work hours
  • Paid parental leave
  • Company-provided laptops
  • Professional development opportunities
  • Tuition reimbursement

 

What we value:

  • We’re passionate about our work - our clients’ missions matter, and we apply our passion in support of clients who are addressing the most critical global issues.
  • We’re great partners - we’re collaborative, approachable, creative, inclusive, and reliable.
  • We’re continuous learners - we are always expanding, refining, and improving our craft, value, and impact—as individuals and as a team.
  • We’re inquisitive problem solvers - we’re dedicated to finding the right solution, which requires actively engaging varied perspectives, and approaching our work with flexibility, humility,  and open minds.
  • We get things done - we are thoughtful and thorough, but we don’t waste time or hesitate to tackle problems head on.
  • We do the right thing - we make decisions for Forum One and our clients with the highest integrity, respect, fairness, and honesty. 

 

Forum One provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability or genetics.

Apply for this Job

* Required
  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Forum One are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.