For the past 25 years, we’ve been doing work that matters. We’re a digital agency that leverages technology to extend the influence of our mission-driven clients. Every day, our team of more than 100 digital strategists, architects, designers, and creators help leading nonprofit organizations and government agencies across the country make an impact. But this team still needs you! This is your opportunity to join the company helping those doing good in the world - do more, reach more, and achieve more.
Do you want to define the structure of sites and apps for organizations doing important work around the world? We are looking for a talented User Experience Associate to join us at our headquarters in Crystal City, VA. As a user experience associate at Forum One, you’ll work to uncover insights and develop strategies to drive the creation of transformative digital experiences for our clients. You’ll work on multiple projects for a variety of amazing clients.
As the ideal candidate, you’ll be capable of performing research activities, extracting insights, and brainstorming and communicating new concepts. In this role, you’ll collaborate across disciplines including creative, tech, design, strategy, and within your UX department to build powerful and strategically-grounded best-in-class user experiences. Our team is made up of highly motivated individuals who love to help organizations reach their full digital potential, and we're looking for someone with a similar mindset who is a skilled communicator, believes in our company’s mission, and brings an innovative and creative outlook.
What you’ll do:
Execute UX tasks and approaches including audience research, usability reviews and testing, analytics analysis, layout sketching for desktop, mobile, and other breakpoints, prototype creation, and data visualization design.
Assist Senior User Experience Designer in leading clients and teams in the crafting and execution of project strategic visions, using a variety of UX techniques and tools.
Listen to clients’ concerns and help the project team set the direction with transparency and clarity on project vision, audience focus, and UX aspects using simple language, concise messages, and clear next steps.
Balance UX needs with technical considerations, budget, and other constraints.
What you bring to the table:
One to two years of experience in user experience design, preferably in a consulting environment.
Excellent online portfolio.
Experience with doing audience interviews, surveys, usability testing, and meeting facilitation.
Experience in delivering wireframes, personas, content models, content inventories and audits, journey maps, and heuristic reviews.
What would be nice:
Experience with Sketch, Figma, Axure, Balsamiq, Webflow, or similar. Google Suite, Adobe InDesign, Keynote, MSPowerPoint, MSWord, and OptimalWorkshop Suite are strongly preferred.
15 Vacation days, in addition to Sick Leave & Floating Holidays
Flexible work hours
Paid parental leave
Professional development opportunities
What we value:
We’re passionate about our work - our clients’ missions matter, and we apply our passion in support of clients who are addressing the most critical global issues.
We’re great partners - we’re collaborative, approachable, creative, inclusive, and reliable.
We’re continuous learners - we are always expanding, refining, and improving our craft, value, and impact—as individuals and as a team.
We’re inquisitive problem solvers - we’re dedicated to finding the right solution, which requires actively engaging varied perspectives, and approaching our work with flexibility, humility, and open minds.
We get things done - we are thoughtful and thorough, but we don’t waste time or hesitate to tackle problems head on.
We do the right thing - we make decisions for Forum One and our clients with the highest integrity, respect, fairness, and honesty.
Forum One provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability or genetics.