About Us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.

About the role:

We are looking for a Director of Sales Development to lead our US-based Sales Development Representative team focused on outbound prospecting. You’ll be reporting to our VP of Sales for the Americas, and you will be responsible for leading and managing the performance, metrics, and ultimate success of our SDR team's ability to partner with our Enterprise and Strategic Account Executives to drive account pipeline activity.

As the Director of Sales Development, you will need a high level of experience managing a large team of Sales Development Representatives in an outbound prospecting capacity.  The ideal candidate will have at least 5 years of experience selling and managing SaaS / eCommerce solutions to Enterprise clients. Strong candidates will have experience managing a team of US-based SDRs and the ability to coach and lead a high-performing outbound prospecting team.

What you'll be doing:

  • Carry a team quota; regularly meet and/or exceed goals 
  • Monitor and refine sales lead processes and metrics
  • Manage territory assignments and SDR/AE relationships
  • Hire, recruit, mentor, and develop top Enterprise and Strategic SDRs
  • Develop and own the sales “funnel,” continuously optimizing every step 
  • Define new processes to increase overall productivity
  • Work collaboratively with Sales, Marketing, and Revenue Operations to refine repeatable prospecting model for both inbound and outbound efforts
  • Keep abreast of competition
  • Communicate proactively with management, customers, and support staff
  • Participate in team-building and company growth activities including strategy setting and training

What you'll need:

  • At least 5 years of enterprise sales development/lead generation experience
  • 3+ years of enterprise sales development management experience is an absolute must
  • Experience working for a high growth software company
  • Superb interpersonal and communication skills
  • Ability to influence, train and motivate others
  • Prior success building and leading an enterprise sales development team, and experience developing/executing a plan to achieve goals
  • Comfortable with a fast-paced, startup environment
  • Technically savvy
  • Comfortable and familiar with cross-functional collaboration
  • Energy, enthusiasm, and love of selling

Additional attributes that would be helpful:

  • Relevant experience in the e-commerce, payments, or fraud industries
  • Collaboration with internal product teams to drive new solutions that meet buyers’ needs
  • Comfort with new technologies and the ability to communicate with those who are tech-savvy

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Our success so far in the marketplace has allowed us to achieve a total series F valuation of over $3 Billion, making us the most valuable privately-held fraud prevention company globally. Our investors include: Tiger Global, Bessemer, Sequoia Capital, March Capital, and Salesforce Ventures. 


  • Competitive salary
  • Matching 401K Plan
  • Comprehensive and generous health insurance, including vision and dental coverage
  • Stock options
  • Generous paid parental leave options 
  • Home office allowance
  • Cell Phone/Wifi reimbursement
  • Flexible PTO policy
  • Half-day Fridays, every Friday 
  • Annual company-wide event - Forter Week

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.*

Apply for this Job

* Required
resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)

Forter US Candidate Demographic Questions

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

What is your gender? (Select one) *

What is your race/ethnic group? (Select one) *

What is your Veteran status? (Select one) *

Do you consider yourself to have a disability? (Select one) *