In today’s highly connected digital world, understanding, managing and securing the identity of individuals and things is essential to safety and success of both businesses and their customers. Billions of people connect from anywhere, use a wide variety of devices and expect a seamless yet secure experience.
The ForgeRock mission is to provide the most simple and comprehensive Identity and Access Management Platform to help our customers deepen their relationships with their consumers and improve the productivity and connectivity of their employees and partners. Our identity solution enables great digital experiences and is embedded with a rich set of security, privacy and consent features. We deliver our platform through both cloud services and on-premises software.
Our customers are some of the biggest companies, organizations, and even countries in the world. On any given day, it’s likely that the ForgeRock Identity Platform helped keep your data safe, gave you access to stuff, and supported trusted relationships between you, companies and the devices you were using.
ForgeRock is headquartered in San Francisco, but we are a global company with offices in the following cities: Vancouver, WA; Austin, TX; Munich, Germany; London & Bristol, UK; Grenoble & Paris, FR; Oslo, NO; Singapore and Sydney, Australia. Please read more about us at forgerock.com or follow ForgeRock on Twitter at http://www.twitter.com/forgerock.
The Sr. HR Manager will play an integral role as the People Operations team builds a stronger infrastructure to support ForgeRock’s growth through the design and implementation of repeatable processes throughout the employee lifecycle. The Sr. HR Manager will be responsible for partnering with the HR Business Partners and People Ops Specialists to ensure process excellence and consistency across the People Team. This role is both a strategic and hands on role that provides full cycle HR support, specifically in the Americas region. Additionally, this role will be aligned to specific organizations within ForgeRock to provide support to management and drive programs. This role is critical in executing on our People initiatives, providing internal customer support and driving HR functional excellence.
- In partnership with HRBPs, handle employee relations matters within the Americas (US & Canada) region, including performance management, investigations, other matters as required
- Collaborate with HRBPs to provide coaching/training/advising to first line managers within the Go-to-Market and G&A teams
- Work with HRBPs to provide business unit support on critical HR Programs such as Talent Management, Employee Engagement Survey, and Total Rewards
- Partner with HR Ops Specialists to support the employee lifecycle
- Be the subject matter expert on America’s employment law and compliance topics (California expertise preferred), including proactively monitoring the employment landscape for new and changing regulations and partnering with legal on implications to ForgeRock’s policies, processes or practices
- Identify, recommend, and lead continuous process improvement initiatives within HR Operations to drive efficiencies to enhance the employee experience
- Manage America’s LOA processes and support Ops Specialists with cases
- Actively partner with HR Operations Specialist and provide coaching and support
Skills & Qualifications:
- BA/BS in relevant field
- 5+ years HR experience (preferably 1-2 years in HR Generalist capacity)
- Subject matter expertise in US (California specifically) & Canada employment law and compliance
- Proven ability to handle complex employee relations issues
- Experience in Talent Management a plus
- General understanding of Total Rewards programs and processes a plus
- Experience working in a highly matrixed and global organization
- Proficient in maintaining electronic employee files and utilizing an HRIS for data management
- Demonstrated project management skills including attention to detail and follow-through
- Ability to analyze processes from a global perspective
- Highly motivated in nature with an innate sense of urgency and positive can-do attitude
- Adept at organization and time management with the ability to manage many conflicting priorities
- Proven ability to build rapport and strong relationships through interpersonal and communication skills
- Open to new ideas with a passion to learn and grow
Life at ForgeRock:
We believe in and facilitate a flexible, collaborative work environment. We’ve grown enormously, but remain true to the innovative, can-do startup values that got us here. Most important of all, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Below are just a few of the great things we have to offer at ForgeRock:
- A great team of smart, fun and genuinely nice individuals.
- Awesome company culture focused around providing a flexible and collaborative work environment
- Regular office bonding events, from lunches and happy hours to group offsites and hack-days
- Well-stocked fridges, whether you’re hungry or thirsty
- Competitive benefits and perks
- We’re Mac-friendly!
- Generous employee referral bonus program
- Amazing offices across the globe – San Francisco HQ; Vancouver, WA; Austin, TX; Munich, Germany; London & Bristol, UK; Grenoble & Paris, FR; Oslo, NO; Singapore, Australia & counting!
ForgeRock is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.