Major Account Executive

Sales | UK – London - Remote


About the company:   

ForgeRock® rocks when others are rolling. We aren’t your typical high-tech company and aren’t looking for typical people. We look for real people. Whoever you are. Whatever you are. While you play well with others you aren’t afraid to be you and let others be themselves. Someone has called you wicked smart before, but you would never refer to yourself that way.  

ForgeRock pioneered open source identity and access management, went on to invent identity relationship management for customer identities, and is now busy playing with the identity of things. Yes, we’re growing fast, but we remain true to our start up culture. We’re decidedly creative, we’re always learning, no one hesitates to ask questions, and we’re on a never-ending search for new ideas.

Our customers are some of the biggest companies, organizations, and even countries in the world. On any given day, it’s likely that the ForgeRock Identity Platform helped keep your data safe, gave you access to stuff, and supported trusted relationships between you, companies and the devices you were using. Please read more about us at or follow ForgeRock on Twitter at


The Role:

Reporting to the local Regional Vice President, this is a strategic sales role as we accelerate our growth at this crucial stage in our company’s development. You will be tasked with driving sales within your sector, working within a quarterly cycle.

ForgeRock’s growth now requires repeatable success.  You will have evidence of solution selling and success, with experience in building extraordinary customer relationships and role modeling your behaviors within a team. The ability to leverage the partner community, architect solutions and reach into a well-established network is required elements for future success.

In order to acquire, retain and extend customer relationships, you will be a high performer who uses data, previous experience and current feedback to finesse your approach. Focused on the work needed to be done, and culturally conscious of the way to do the work, you will be constantly aware of the true measurements of success.  Your mind set should be passionate, authentic and hungry, with a natural ability to find the best opportunities and to drive them to successful conclusion.   

The role will build on existing customer successes in the Central Government marketplace and focus on selling Citizen Centric Customer Identity and Access Management (CIAM), and Enterprise Identity and Access Management solutions. The role will demand a strong understanding of GOV.UK VERIFY, the Government Gateway and other departmental identity solutions to advise clients on the future direction for Citizen and Government Employee identity services.



Business Management:

  • Position ForgeRock as the company of choice for Identity & Access Management within major UK Government Accounts such as HMRC, the MoJ or the Home Office.
  • Creates, implements, measures and reviews an individual plan that drives achievement of performance goals aligned to the Regional sales strategy
  • Position and articulate ForgeRock’s value proposition to strategic sector customers, with a view to drive business value to these customers and therefore maximizing the business opportunity for ForgeRock
  • A self starter with the ability to work remotely of the main ForgeRock Hubs and to engage the relevant support functions/management for customer interactions
  • Responsible for go to market customer and partner engagement plan in the territory, work with ForgeRock Partner sales team to recruit and mentor selected regional partner.
  • Own customer proposal creation, submission, negotiation and closure by coordinating a team of internal and partner resources.
  • Work with ForgeRock Field Marketing to plan and execute relevant regional marketing activities
  • Negotiate and close complex enterprise contracts with global partners and customers
  • Develops accounts utilizing a value selling approach and account planning
  • Reports on sales activity and forecasts to senior management
  • Prepares indicative subscription pricing and customer offers, including reviewing broader opportunities such as training and professional services modules, and leads Request for Proposal responses
  • Identifies and pursues opportunities to expand business activities within areas of responsibility
  • Plans and controls the expense associated with area of responsibility even if not responsible for overall cost center
  • Establishes working relationships with external parties which support the achievement of business goals
  • Complies with all relevant systems and procedures
  • Provides customer feedback to marketing, customer success, product management and engineering teams
  • Coaches/mentors new team members as requested by the RVP


Resource Management:

  • Accurately forecasts and achieves sales targets
  • Identifies and allocates appropriate resources to opportunities
  • Utilizes partner network pro-actively
  • Works collaboratively to acquire additional/specialist resources as required, including legal, finance and marketing


Customer Management:

  • Has established sector-related C level contacts in large Enterprise customers
  • Has a clear understanding related to the specific rules & regulations, as PSD2, Open Banking etc. of the FSI/Banking market and understands how to orchestrate success within this framework
  • Builds relationships with customers (internal or external) as necessary – previous executive engagement and network is essential to the success of this role


Required Skills & Qualifications:

  • Bachelor’s degree (MBA desirable but not essential) or equivalent work experience
  • Expertise in technology sales and account management, preferably software and management of FSI/Banking customers
  • Results oriented with multiple years meeting or exceeding quota
  • Sustainable track record of signing strategic and large projects > €1M with a long and complex sales cycles
  • Experience working in a US global matrixed organization, preferably in a startup environment
  • Good interpersonal skills to align and foster positive working relationships across the organization
  • At least 10 years in solution sales and 5 years of experience in the FSI/Banking industry, Government or Telco/Media with access to the relevant decision makers
  • Deep knowledge of the relevant key drivers of change in the industry like PSD2, Open Banking GDPR etc.
  • Experience in the security/Identity market a plus
  • Partner knowledge: Experience in working with partners/SI’s to sell with/sell though the solution
  • Trained and experienced in Value Selling and account planning Methodologies
  • A self-starter and entrepreneur, who is able to drive his business without a large back office by utilizing the distributed team of ForgeRock  
  • Hunter mentality
  • Strong Networker
  • Good interpersonal skills to align and foster positive working relationships across the organization
  • Good communicator and team player
  • Willingness to regular travel


Life at ForgeRock:

We believe in and facilitate a flexible, collaborative work environment. We’ve grown enormously, but remain true to the innovative, can-do startup values that got us here. Most important of all, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Below are just a few of the great things we have to offer at ForgeRock:

  • A great team of smart, fun and genuinely nice individuals.
  • Awesome company culture focused around providing a flexible and collaborative work environment
  • Regular office bonding events, from lunches and happy hours to group offsites and hack-days
  • Well-stocked fridges, whether you’re hungry or thirsty
  • Competitive benefits and perks
  • We’re Mac-friendly!
  • Generous employee referral bonus program
  • Amazing offices across the globe – San Francisco HQ; Vancouver, WA; Austin, TX; Munich, Germany; London & Bristol, UK; Grenoble & Paris, FR; Oslo, NO; Singapore, Australia & counting!

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