Executive Director
About us:
Forge Health is a mission-driven outpatient mental health and substance use provider dedicated to providing the highest quality, affordable, and effective “one-stop-shop” care to individuals, families, and communities in need. As the first and only behavioral healthcare provider with a proven, national payer-validated ability to drive clinical outcomes that span all areas of health, Forge Health is leading the charge in driving innovation, improving care delivery, and shaping the future of behavioral health care.
At Forge, clinical care is paramount – it’s the heartbeat of our operations and the driving force in everything we do. The skill and compassion of our staff are the crucial components to extraordinary experiences and outcomes for those we serve. With our current clinical footprint in the greater Northeast, we have offices in New York, New Jersey, Pennsylvania, New Hampshire, Massachusetts – and we’re growing! For the third consecutive year, were thrilled to share that Forge Health has been recognized on the prestigious Inc. 5000 list of the fastest-growing private companies in America– a remarkable honor that is a testament to our team's relentless commitment to our mission.
If you are passionate about providing high quality, evidence-based care for individuals in need through an innovative practice, then Forge is the right fit for you!
Who we’re looking for:
An enthusiastic, dedicated, independent and highly motivated mental health provider and leader who wants to be part of a growing, collaborative team. The Executive Director is responsible for overseeing all aspects of the clinical facilities operations, strategic direction, and growth initiatives. The incumbent plays a critical role in shaping the company's mission, vision, and values while ensuring the delivery of high-quality behavioral health services to our clients. The Executive Director leads a team of Executive Clinical Directors (ECDs) in executing exceptional quality care across multiple facilities. The Executive Director will also work closely with corporate leadership and function as a liaison to clinical staff.
This position is a full-time, hybrid position, overseeing multiple facilities across the region and reports to the Chief Clinical Officer.
What you’ll be doing:
Administrative Oversight & Leadership
- Responsible for the supervision and oversight of the ECDs to ensure exceptional quality of care and a seamless experience for our clients.
- Communicate the vision and mission of the organization to inspire and motivate your team to deliver on company goals.
- Communicate needs and priorities of regional clinical team to internal stakeholders and share progress with clinical team.
- Implement and support company roll-outs of clinical processes and procedures while working collaboratively with cross-functional stakeholders across the company, including ensuring implementation of evidence-based programming.
- Optimize clinic workflows and processes to enhance productivity and client satisfaction.
- Develop and manage the annual budget in collaboration with the finance team and senior leadership.
- Monitor financial performance against budgetary goals and implement corrective actions as needed.
- Identify opportunities for revenue growth and cost savings to improve financial sustainability.
- Ensure accurate billing, coding, and reimbursement processes are in place to maximize revenue.
Compliance
- Responsible for ensuring all team members maintain active, valid, and unrestricted licensure as required by state, federal, and licensing authorities.
- Ensure all team members are trained and well-versed in both Forge Health’s P&P manual as it relates to compliance and in their assigned accrediting agency’s reporting requirements.
- Ensure all facilities prepare for and meet the annual accrediting agency reporting requirements and are prepared for a federal, state, or accrediting agency inspection at all times.
- Participate in regular clinical compliance meetings with clinical leadership, including quarterly and annual all hands meetings, to ensure facilities and programs are meeting regulatory requirements.
- Monitor compliance with relevant laws, regulations, accreditation standards, and contractual requirements related to clinical services.
- Collaborate with legal and regulatory affairs teams to address compliance issues and mitigate risks.
- Implement corrective action plans to address deficiencies identified through audits and inspections.
On Call Coverage
- Ensure implementation of team member coverage contingency plans for unforeseen emergency situations.
- The Executive Director must be available for on call rotation, including nights and weekends.
Human Resources
- Recruit, hire, train, and retain qualified staff to support clinic operations.
- Provide leadership and mentorship to clinic directors and other key personnel.
- Foster a culture of collaboration, accountability, and continuous learning among staff.
- Conduct performance evaluations and provide feedback to staff to support their professional growth.
- Manage and ensure accuracy of time off requests for ECDs under your supervision.
- Responsible for the coordination, supervision, and monitoring of human resources activities as periodically requested by the Human Resources Department.
- Ensure ECDs and subsequent team’s personnel files are complete and compliant.
Strategy, Community Engagement, and Partnership
- Identify market trends, opportunities, and threats to inform strategic decision-making.
- Assist in the preparation of marketing and outreach plans to be executed.
- Responsible for periodically coordinating and executing marketing and outreach preparation training activities to ensure the marketing and outreach programs are efficiently and effectively executed.
- Responsible for periodic gathering and organizing critical data and feedback for stakeholders.
- Build and maintain positive relationships with community organizations, referral sources, and stakeholders.
- Represent the company at industry conferences, events, and networking opportunities.
- Advocate for policies and initiatives that promote mental health awareness and access to care.
Clinical Responsibilities
- Facilitate a small caseload of traditional intensive outpatient program and outpatient program services for substance use disorder, mental health conditions, and co-occurring conditions, including individual and family therapy, as well as case management for a caseload of individual client services.
- Responsible for assessing client for substance abuse and mental health needs using DSM criteria.
- Complete initial assessments for clients, as well as assessing for appropriate level of care.
- Obtain and review records relevant to the current treatment episode, and contact relevant referral sources, family or outside systems as needed.
- Prepare (as needed) and maintain treatment plan and necessary revisions, in conjunction with the case manager.
- Document all counseling services in clinical records.
- Complete relevant state-required work for clients on your caseload.
- Participate as a member of a multidisciplinary team assigned to the client and participate in case management meetings.
Qualifications:
- A master's or doctoral degree in a relevant field is required, such as psychology, counseling, social work, or psychiatric nursing.
- Unrestricted independent license as a (Licensed Mental Health Professional LPC, LCSW, LMFT, Psy.D., PH.D.), with additional certifications or specialized training such as EMDR or DBT is a plus.
- Demonstrated commitment to diversity, equity, and inclusion in the workplace.
- Minimum 10 years’ experience working in the field of adult alcohol/drug abuse treatment or related social services delivery field.
- Experience with reporting methods and analysis of population health outcomes.
- Minimum 5 years supervisory/management experience preferred.
- Experience with workforce management, evaluating staffing capacity, and development.
- Minimum of 5 years managing a department budget
- Proven track record of strategic planning, financial management, and operational oversight.
Why Forge?
The opportunity:
Our team refuses to compromise on integrity, and we look for talented, driven hard workers who hold the same passion for the pursuit of high quality, evidence-based mental health and substance use care that we do. Our collective passion is driven and embodied by our core values:
- Fulfilling: Our work creates lives that are complete and self-actualized, enabling stronger families and communities – and a therapeutic community rewarded by success
- Optimistic: Our passionate positivity and empathy overcome setbacks and get you to your goals, scientifically and humanely
- Reciprocal: Without mutual trust and commitment, there can be no progress
- Grateful: We profoundly recognize and appreciate the trust of our patients and the commitment of our clinicians
- Evidence-Based: We are committed to measurable outcomes, which provide confidence to our patients and creates a standard of care for ourselves and others
The package:
At Forge, our people are our greatest asset. We’re collaborative, empathetic, and passionate. We learn from our mistakes, we carve out time to breathe, and we are celebrated for our wins. In short, we know that we can’t do what we do without you! So, we designed a comprehensive, competitive benefits package that reflects our appreciation of our people:
- Competitive salary aligned with your experience
- Comprehensive paid time off package
- Annual time off to volunteer
- Parental leave
- Annual continuing education allocations
- Competitive medical, dental, and vision package
- Annual subscription to a leading meditation app
- An environment that fosters professional development including financing for advanced licensure and certifications
- Internal supervision opportunities
- Dedicated, motivated team and chance to be part of a highly ambitious medical startup
- Modern, elegant, and high-end work environment
We are committed to equal employment opportunity. We give equal consideration to all applicants when filling positions without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, actual or perceived disability, genetic information, marital status, and/or any other status not related to an applicant’s ability to perform the job duties. All employment practices will be carried out in accordance with federal, state and local laws.
We will also fully comply with regulations and requirements set out by the Americans with Disabilities Act (ADA) and the ADA amendments Act (ADAAA). We will not discriminate against applicants or other individuals with real or perceived disabilities. When needed, we will provide reasonable accommodation to otherwise qualified candidates so that they are able to perform the essential functions of the position.
