At Forge, we know our team is our greatest asset. As innovators in the private market, our vision is to deliver a richer future for everyone. We live that vision through our values of being bold, humble and accountable. We experience the value that our vision brings to the world every day, helping the teams behind the greatest innovations of our generation, from space travel to planet-saving, plant-based nutrition and more.

With liquidity solutions, exclusive data and insights and a vibrant marketplace, Forge’s goal is to power a global private market that is transparent, accessible and seamless for companies, their employees and investors. Through Forge, employees can sell their private shares, employers can reward shareholders with pre-IPO liquidity and individual and institutional investors can participate in private unicorn growth.

Forge's differentiated global marketplace addresses rising demand among individual and institutional investors for exposure to private company stocks and it is building a growing network effect with defensible competitive advantages. The Forge marketplace has nearly 400,000 registered users, including over 123,000 accredited investors. Private shares have traded in more than 400 companies since inception, representing over $10 billion in volume across 19,000 transactions with buyers and sellers in 70 countries. Through its custody offering Forge Trust, the company has approximately $14 billion in assets under custody and about $600 million of cash across 1.9 million customers.

Needless to say, our ability to offer these powerful financial solutions has generated incredible interest from investors, demand from customers, and a need to grow our team to meet the needs of more companies, teams and innovators in this way.

About Forge

Forge is the company powering the leading platform for the private market economy, and we’ve raised over $250M to help folks at companies like Impossible Foods, SpaceX and Robinhood access liquidity for their hard-earned equity to buy a house, pay medical bills or send their children to college. With companies staying private longer and longer, we offer private company founders and team members financial freedom, which also helps companies retain a happy team when an IPO or acquisition may be many years in the future. Investors are eager to access this incredibly exciting asset class, and have leveraged Forge’s unique technology, data, insights, scale and expertise to participate in more than $12 billion in transaction volume to date.

Needless to say, our ability to offer this freedom to shareholders and access to investors has generated exceptional demand and driven the need for significant growth at Forge.

About Our Team, And This Role

At Forge, we know our team is our greatest asset. We believe in the power of Product, Design and Engineering working in equally empowered and accountable collaboration to deliver exceptional customer experiences. We believe in the power of a diverse, inclusive, humble team boldly creating a richer future for every person in the world. We experience the value that our vision brings to the world every day, helping the teams behind the greatest innovations of our time, from space travel to planet-saving, plant-based nutrition, and more. 

We are looking for an experienced Research team leader who is seeking a role that will catapult their career and provide the opportunity to design and assemble their dream team of Research professionals. A strong background in, and passion for, Product and Design will be essential, as you implement systematic Research processes that deliver and continuously update data-powered insights into competitive, industry and user experience trends for the near and further future. 

About You:

  • You are an experienced, passionate leader with experience in leading analytics & industry research projects inside the Product team of a FinTech or FinServ business.
  • You enjoy and have an extensive track record of direct contribution to your team’s outcomes by using internal, user and industry data to inform feature development, prioritization and roadmap.
  • You are energized by the idea of building a world-class Data Analytics practice, at a company where the performance and culture of our teams are key differentiators and competitive advantages.
  • You are recognized as an inspiring leader in the field of qualitative insights. You have a deep familiarity with design methodologies, user experience principles and collecting data to detect the future of an industry’s leading product offerings.
  • You are an expert at uncovering user needs through a variety of quantitative and qualitative research methods, and able to synthesize your results for others to understand easily.
  • You create impactful research insights, collaborate on product requirements, communicate insights in creative and compelling ways to deliver research findings, recruit candidates, and apply the right methods for each test
  • You are able to concisely synthesize and clearly communicate complex insights informed by the data collected in your research.
  • You are a creative and compelling storyteller, who influences and inspires multi-disciplinary teams.
  • You are also an experienced, articulate, diligent and high-EQ leader. You can call upon a strong network, rely on your analytics community involvement, and also successfully source talent as strategies to build your team.
  • At Forge, our approach includes creative space to think strategically about the long term, to explore and research the near future with customers and internal stakeholders, and to distill the results of that creative time into a carefully crafted roadmap for development and refinement. The successful candidate will bring their own approach and experience to these areas, demonstrate abundant past success in each, and be given a senior leadership mandate to build their dream team of experts across them all.

Responsibilities

  • Team: did we mention that our people are our greatest asset? Well, we meant it. A primary key to success for this role will be building and leading a world-class Product Analytics organization at Forge.
  • Leadership: Attract, mentor, challenge and retain a diverse team of world-class talent that collaborates exceptionally with each other and across the organization, earning a reputation as a center of unique excellence within the company.
  • Culture: continuously build and thrive in a diverse, inclusive and empowering culture, and aligned with Forge’s values of bold, humble and accountable 
  • Analytics Strategy: Build a systematic, data-powered analytics practice to form, refine, challenge and continuously improve a hypothesis of future that spans our industry, customers, partners and beyond. 
  • Analytics Outcomes: Leverage the analytics and insights of the practice to inform and influence the company’s platform vision and roadmap in the short and long term. Demonstrate your written, verbal and design skills to present your methods, data, insights, recommendations and roadmap for a variety of audiences ranging from company-wide meetings to senior leadership presentations.
  • Collaboration: collaborate openly and successfully with other teams including Design, Technology, Sales, Operations and beyond. Whether as customers or partners, other teams should see your analytics practice as a key enabler of the company’s success, and the success of the customers all teams serve.

Essential Qualifications

  • 6+ years of experience in product analytics following completion of a Bachelor’s degree or better in a relevant technology discipline.
  • 3+ years directly managing, coaching and developing a data analytics team
  • Experience in the financial services, Fintech, capital markets, trading or investment banking industries.
  • A world class verbal, written and visual communicator. A demonstrable skill in presenting complex methods, data, insights and outcomes to influence a variety of different audiences should shine through case studies from your career. 
  • Passion for servant leadership, team mentorship, and a strong belief in the power of buidling diverse, equitable and inclusive teams with high-performance cultures.
  • Understanding of the private market and trading in pre-IPO shares. 
  • Experience with our key Product and Design tools, especially Atlassian and Figma.

Desired Qualifications

  • A postgraduate degree with a Product, Design or Engineering focus
  • Experience founding a product analytics practice
  • Prior roles in Design or Product Management
  • Experience at high-growth, unicorn startups
  • A personal affinity with Forge’s place as an enabler and innovator in the private market, helping exciting companies succeed in changing the world for the better.

Forge is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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