Founded by a team of Facebook, Dropbox, and LinkedIn alumni in 2017, Forethought’s mission is to "unlock human potential through AI.” Forethought is a leading AI company providing human-centered AI solutions that transform the customer experience. Our products enable seamless customer experiences by infusing intelligence at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing cases, and assisting agents with relevant knowledge—all from one AI platform.

Forethought has grown 22x in the past two years and has raised over $92M in VC funding from top investors including STEADFAST Capital Ventures, New Enterprise Associates (NEA), Ashton Kutcher and Guy Oseary's Sound Ventures, Gwyneth Paltrow, NBA Vet Baron Davis, Robert Downey Jr., Sean "Diddy" Combs, LL Cool J, and the CEOs of Robinhood, Carta, and Qualtrics. In 2018, Forethought launched and won at TechCrunch Disrupt—the world's most prestigious startup competition—and was featured in Forbes 30 Under 30. More recently, Forethought was listed as one of Forbes’ Next Billion-Dollar Startups.

We are looking to hire a Sales Development Manager to drive our team of Sales Development Reps towards achieving pipeline goals. You will be directly responsible for hiring, training, coaching, and motivating the team, while also being a mentor to facilitate their career progression.  You will work closely with other senior leaders across a variety of departments including Sales, Marketing, and Operations. You will own the strategy and execution of programs, initiatives & processes that will drive the attainment of our SDR teams’ revenue goals while keeping Forethoughts company culture & employee experience philosophy at top of mind.  

What You'll Be Doing (Responsibilities): 

  •  Hire, train, develop and manage a team of sales development representatives
  • Coach sales reps towards a career as an account executive in under two years
  • Train reps to prospect, cold call, handle objections, qualify deals & schedule discovery calls for the Forethought sales team 
  • Collaborate with marketing to drive new business through demand generation
  • Achieve monthly, quarterly, and annual revenue targets

 

Who You Are (Skills): 

  • 1+ years of sales team lead/management experience, preferably in a rapid-growth environment
  • 3+ years of IC and/or Management-level software sales experience
  • Strong skills and ability to train, coach and motivate sales teams 
  • Passion for developing talent and coaching a team to success while building an energetic environment where people love to come to work every day
  • Strong writing and public speaking skills
  • Strong communication and interpersonal skills, with the ability to professionally interact with a diverse blend of personalities to reach a resolution and maintain strong relationships
  • Ability to work cross-functionally with sales management, sales operations, marketing and more
  • Proven track record of delivering on aggressive sales pipeline targets
  • Experience building sales programs and initiatives that increase moral and drive revenue growth
  • Experience in leveraging CRM software, preferably Salesforce, to manage high performing teams
  • Bachelor's degree or equivalent experience preferred

What You Get (Benefits):

  • A chance to be an early member of a hyper-growth startup with equity to match
  • An opportunity to help us define a new market within AI
  • Ability to solve challenging problems with a world-class team
  • A low-ego company culture that is obsessed with feedback and helping each other grow
  • Hybrid work structure that allows you to choose where you get your best work done
  • Competitive medical, dental, and vision coverage
  • Paid maternity, paternity, & adoption leave
  • Unlimited paid time off

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