Are you looking for an opportunity in Exeter where you can utilise your excellent communication and people skills in a corporate environment with a friendly team? If you already have some customer service experience in a business setting, along with experience of office administration, we are keen to hear from you!

We are looking for a Business Services Assistant (front of house) to join our Exeter office on a permanent basis; this is a great opportunity to support the core business in delivering premier legal services in one of the UK's fastest growing law firms. In this role you would support the business in providing an efficient, flexible front and back-office support service to both internal and external clients.

As a Business Services Assistant your day-to-day would be varied; using your skills to provide excellent and professional services within the daily operations of the firm from processing mail, photocopying, and liaising with contractors, to meeting with external clients and covering Reception and Events. You will require a flexible approach to working arrangements owing to involvement in a rota system that sometimes requires an ad-hoc approach. Working as part of a busy, friendly unit in a fast-paced environment your hours will be on a rota system between the hours of 08:00 and 18:00 (36.25 per wk), with varied start times of 8, 9 or 945am, and occasional extended hours of work.

*The successful candidate will eventually go on to study for an SIA (security) license (funded by Foot Anstey) in order for us to have a security qualified team member in Exeter.

What you'll do

Collect and process incoming/outgoing mail, photocopying and scanning
Document production – binding, laminating, paginating
Stock control and processing of orders for stationery and IT consumables
Maintain internal and external office appearance through basic office maintenance
Liaise with engineers and contractors
Ensure the workplace meets with health & safety compliance procedures
Arrangement of conference facilities including audio visual equipment
Provision of Reception and Events cover
Serve refreshments and food to internal and external clients
*The role will eventually progress to include general security responsibilities

What we're looking for

Outwards presentation of a professional and positive 'can do' attitude and image, exhibiting passion and pride in your work
Excellent interpersonal and written/verbal communication skills to deal with a range of people internal and external to the business
The ability to deal with a variety of tasks; multitasking and working flexibly within a team
Excellent IT literacy and experience
Knowledge of Health and Safety legislation and practices is desirable
The ability to understand and work in accordance with the Firm’s policies and procedures
The ability to work 36.25 hours per work with alternate shifts starting at 08:00 and 09:00

Successful applicants will be required to complete a pre-employment screening process which includes a financial integrity check and a DBS check. If you wish to discuss any issues or questions in connection with this, please do speak in confidence with a member of the Talent Acquisition Team. Contact us at recruitment.team@footanstey.com and we will come back to you as soon as we can.

Our offer to you

In return for your efforts, you can expect considerable scope for personal as well as professional development. We encourage people to engage with our popular and well supported coaching and mentoring programmes, which connect you to people right across the firm and at every level. We create space for mental and physical wellbeing with our weekly Lifestyle Hour, 28 days annual leave, a day off for your birthday, and a sabbatical you can take every 5 years. You can also buy holiday and manage your benefits flexibly using our sophisticated portal to configure your total reward offer according to what you value most. As part of this, you can make ongoing or one-off donations to our charitable foundation and access our CSR programme where you can engage with community-based initiatives (as a team, or individually) twice a year, to give something back where you feel it matters.

Why Foot Anstey?

As one of the UK's fastest growing law firms, Foot Anstey believes in helping our clients and people achieve their ambitions, unlocking new and exciting opportunities. Our team of business and legal advisors are motivated by understanding clients' goals and collaborating with them and other advisers to deliver solutions. By becoming our clients’ most trusted advisor, we are enabling them to achieve their ambitions. How we do it is just as important as what we do. Our values define the way we act with our clients and one another every day, and because of these we think our culture and environment sets us apart.

Over our history we've grown from a high-street firm to a significant regional and national player working with leading brands and individuals predominantly across six key sectors: Private Equity, Retail & Consumer, Energy & Infrastructure, Islamic Finance, Developers and Private Wealth. Our strategy of gaining market share through meeting clients' needs, investing in and developing high quality talent and using technology and innovation to enhance our services has led to significant growth. We now operate from seven locations with offices in Truro, Plymouth, Exeter, Taunton, Bristol, Southampton, and London.

Our people are central to our success, in every part of the business. We actively support our employees to achieve their aspirations through offering meaningful careers with balanced rewards, which have been carefully designed to focus on personal wellbeing. We offer continual opportunities for support and professional development through our Talent Development programme, and believe in empowering each other to achieve and strive to create a progressive and inclusive working environment. Being forward-thinking, we are open to discussing flexible working patterns for all of our vacancies, with over 40% of our existing employees having a permanent flexible working pattern. In addition, our impressive suite of flexible benefits will enable you to prioritise what matters most to you.

Creating a diverse and inclusive workplace is integral to delivering our strategy, and we were delighted to be awarded the National Equality Standard for a second time in 2021. We consider this to be right at the heart of our priorities and goes way beyond our policies – it’s something we consider across everything we do, from the make-up of our client teams, encouraging staff to reach their potential, through to our leadership. We aim to support our clients and our people to achieve their goals, regardless of background, gender, race, beliefs, sexuality or other non-work related factors. We champion aspiration and encourage it in everyone that works with us. As such we actively encourage applications from all suitably qualified people, regardless of any characteristics protected by law. If you apply for this role you may be encouraged to answer our diversity and social mobility monitoring questions, so please be reassured that any answers you provide will remain entirely anonymous and confidential and will in no way impact your application.

Foot Anstey. Powering Your Ambition.

Apply for this Job

* Required

First Name *

Last Name *

Email *

Phone

Resume/CV

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

Cover Letter

Dropbox Google Drive

(File types: pdf, doc, docx, txt, rtf)

Do you have previous experience of working in a high-end hospitality or a front of house, business environment/office etc.? *

Are you willing to study for an SIA/Security license (funded by FA) in the future? *

Are you located within daily travel to work distance of Exeter? *

Please confirm your salary expectation *

Please detail your notice period /availability to start the role *

How did you hear about this job? *

LinkedIn Profile

Are you authorised to work in the UK either as a citizen or by holding a valid permit to work in the UK? And are you able to provide evidence of this if requested? *

If you hold a work permit, please provide further details including visa type and date of expiry *

Do you consider yourself to have a disability according to the Equality Act?

Point of data transfer *

When you apply to a job on this site, the personal data contained in your application will be collected by the Foot Anstey Group (comprising Foot Anstey LLP and Enable Law) (“Controller”), which is located at Salt Quay House, 4 North East Quay, Sutton Harbour, Plymouth, PL4 0BN and can be contacted by emailing contact@footanstey.com. Controller’s data protection officer is Jeremy Swain who can be contacted at jeremy.swain@footanstey.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer is subject to appropriate safeguards (the standard contractual clauses). You can obtain a copy of the standard contractual clauses by contacting us at contact@footanstey.com.

Your personal data will be retained by Controller for whichever is the shorter of the following two options: i) a period of up to 365 days or ii) as long as Controller determines it is necessary to evaluate your application for employment. You can choose to allow the Controller to retain your data beyond this time frame if you opt-in to a longer retention period. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability.

You can register a complaint about our handling of your personal data with the ICO, who are the supervisory authority for UK GDPR. www.ico.org.uk/concerns

I have read and understood

Enter the verification code sent to to confirm you are not a robot, then submit your application.

Security Code *

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.