Are you looking to gain some corporate customer facing/reception experience? Perhaps you have worked on reception in a hotel where customer service is always exceptional, or you've just finished a business admin/customer service apprenticeship and are looking for some corporate business experience to start your customer service career. If this sounds like you, we have a brilliant opportunity right now for 12 months in Southampton! It might just be the role to catapult your customer service career!

We are currently looking for a Business Services Assistant (reception / admin) to join our Southampton office on a fixed term contract basis; this is a great opportunity to support the core business in delivering premier legal services in one of the UK's fastest growing law firms. In this role you would support the business in providing an efficient, flexible front and back-office support service to both internal and external clients.

As a Business Services Assistant your day-to-day would be varied; using your skills to provide excellent and professional services within the daily operations of the firm from processing mail, photocopying, and liaising with contractors, to meeting with external clients and covering Reception and Events. You will require a flexible approach to working arrangements owing to involvement in a rota system that sometimes requires an ad-hoc approach. Working as part of a busy, friendly unit in a fast-paced environment your hours will be on a rota system between the hours of 08:00 and 18:00 (36.25 per week), with varied start times of 8, 9 or 945am, and occasional extended hours of work.

What you'll do

Collect and process incoming/outgoing mail, photocopying and scanning
Document production – binding, laminating, paginating
Stock control and processing of orders for stationery and IT consumables
Maintain internal and external office appearance through basic office maintenance
Liaise with engineers and contractors
Ensure the workplace meets with health & safety compliance procedures
Arrangement of conference facilities including audio visual equipment
Provision of Reception and Events cover
Serve refreshments and food to internal and external clients

What we're looking for

Some customer facing and admin experience in a business environment
Excellent written and verbal communication skills
The ability to deal with a variety of tasks; multitasking and working flexibly within a friendly team
Confident IT literacy and experience
The ability to work 36.25 hours per work with alternate shifts starting at 08:00 and 09:00
Available for a 12 month term

Successful applicants will be required to complete a pre-employment screening process which includes a financial integrity check and a DBS check. If you wish to discuss any issues or questions in connection with this, please do speak in confidence with a member of the Talent Acquisition Team. Contact us at recruitment.team@footanstey.com and we will come back to you as soon as we can.

Our offer to you

In return for your efforts, you can expect considerable scope for personal as well as professional development. We encourage people to engage with our popular and well supported coaching and mentoring programmes, which connect you to people right across the firm and at every level. We create space for mental and physical wellbeing with our weekly Lifestyle Hour, 28 days annual leave, a day off for your birthday, and a sabbatical you can take every 5 years. You can also buy holiday and manage your benefits flexibly using our sophisticated portal to configure your total reward offer according to what you value most. As part of this, you can make ongoing or one-off donations to our charitable foundation and access our CSR programme where you can engage with community-based initiatives (as a team, or individually) twice a year, to give something back where you feel it matters.

Why Foot Anstey?

As one of the UK's fastest growing law firms, Foot Anstey believes in helping our clients and people achieve their ambitions, unlocking new and exciting opportunities. Our team of business and legal advisors are motivated by understanding clients' goals and collaborating with them and other advisers to deliver solutions. By becoming our clients’ most trusted advisor, we are enabling them to achieve their ambitions. How we do it is just as important as what we do. Our values define the way we act with our clients and one another every day, and because of these we think our culture and environment sets us apart.

Over our history we've grown from a high-street firm to a significant regional and national player working with leading brands and individuals predominantly across six key sectors: Private Equity, Retail & Consumer, Energy & Infrastructure, Islamic Finance, Developers and Private Wealth. Our strategy of gaining market share through meeting clients' needs, investing in and developing high quality talent and using technology and innovation to enhance our services has led to significant growth. We now operate from seven locations with offices in Truro, Plymouth, Exeter, Taunton, Bristol, Southampton, and London.

Our people are central to our success, in every part of the business. We actively support our employees to achieve their aspirations through offering meaningful careers with balanced rewards, which have been carefully designed to focus on personal wellbeing. We offer continual opportunities for support and professional development through our Talent Development programme, and believe in empowering each other to achieve and strive to create a progressive and inclusive working environment. Being forward-thinking, we are open to discussing flexible working patterns for all of our vacancies, with over 40% of our existing employees having a permanent flexible working pattern. In addition, our impressive suite of flexible benefits will enable you to prioritise what matters most to you.

Creating a diverse and inclusive workplace is integral to delivering our strategy, and we were delighted to be awarded the National Equality Standard for a second time in 2021. We consider this to be right at the heart of our priorities and goes way beyond our policies – it’s something we consider across everything we do, from the make-up of our client teams, encouraging staff to reach their potential, through to our leadership. We aim to support our clients and our people to achieve their goals, regardless of background, gender, race, beliefs, sexuality or other non-work related factors. We champion aspiration and encourage it in everyone that works with us. As such we actively encourage applications from all suitably qualified people, regardless of any characteristics protected by law. If you apply for this role you may be encouraged to answer our diversity and social mobility monitoring questions, so please be reassured that any answers you provide will remain entirely anonymous and confidential and will in no way impact your application.

Foot Anstey. Powering Your Ambition.

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Are you looking/available for a 12 month (FCT) contract opportunity - starting mid October 2024? *

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