#shapeyourcareer

How do we plan to continue developing the most revolutionary foods of our time at foodspring? With your help! As fitness food pioneers, our mission starts afresh with each new product. This approach requires great ideas. Pure passion. The best minds in their respective fields. Want to contribute to a dynamic company culture? Want to help change the lifestyle of an entire generation? Then you're in the right place!

 Your role

  • As part of our Berlin based customer service team, you manage the incoming inquiries of our customers  through various channels (telephone, e-mail, facebook, live chat and WhatsApp)

  • You solve issues related to customers' orders, always offering them a solution that makes them happy

  • You provide advice and suggestions concerning a healthy lifestyle, the foodspring concept and our product portfolio

  • You take care of returns, bills and reclamations

  • You build a bridge between the consumer and Quality -, Marketing - and Product management, actively working to understand our customers and their needs

  • You are available on Sundays 

 

Your profile

  • You have a passion for building great customer relationships - you know how to show customers empathy and understanding 

  • You are a great communicator - you are a good listener and you always manage to find the right words 

  • You are proactive, independent and positive - you love to grow in an open and friendly team 

  • You are interested in sports, fitness and nutrition-related topics

  • You are fluent in German, Italian OR French and you have a good command of English (any further language is a plus) 

  • You have a good command of MS Office 

Your opportunity

  • You benefit from a professional and highly motivated international team – create value and have an impact to our great product and attractive consumer brand

  • You work in a brand new office in the heart of Berlin

  • You experience what it is to achieve ambitious goals and to celebrate those achievements as part of a team

  • Free Gym, Health Food, Fitness Events & Product Vouchers

  • Your future starts now – the position is available immediately

 

Make an impact

Apply here with your complete application (cover letter, CV and relevant references and certificates). If you have any questions, please email jobs@foodspring.com. For more information about us as an employer have a look at our career page: https://www.foodspring.de/en/jobs

 With my application I accept the foodspring Privacy Policy.

 

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