Responsibilities

  • Develop strategic business partnerships with existing customers to be in line with department's direction and customer strategy to deliver business objectives (Sales & Market Share)
  • Reaching out to existing customers and making presentations or pitches outlining the benefits of Foodpanda for business
  • Reaching out to potential customers and making presentations or pitches outlining the benefits of product
  • Take lead and coordinate with cross functions on customer projects: i.e. marketing & retention campaign development,etc.  
  • Ensure effectiveness of monthly campaign and ROI for every promotions/ activities implemented in responsible account(s) and timely customer payment   
  • Provide accurate sales forecast to assist in sales planning 
  • Regular business review and analysis internally and externally to identify gaps and opportunities
  • Implementing new business strategies to expand existing customer base and to secure targets by searching and screening for new customers such as corporate projects etc.
  • Monitor and analyze sale for each account assigned and implement necessary reports presentations and forecasts
  • Provide quality follow up with customer inquiries, pre-sales to post-sales service and technical support to customers to maintain relationships with all potential and existing clients.
  • Lead client visit, sales presentations and marketing campaigns
  • Generate new ideas and implement right tactics for sales growth. 
  • Achieve the set target by focusing on development active & inactive clients together with generating new business channel

Qualifications

  • Bachelor degree or higher in any relating field
  • 2 –3 years key account management or customer/vendor relationship experience in similar position preferably in the Startup, E-commerce or related industry
  • Direct knowledge of key account management or sales skills is advantageous
  • Excellent analytical and presentational skills
  • Good command of English
  • Having a good negotiation skills and budget management experience

What we offer:

  • Employee Discount Codes
  • Annual flexible benefits
  • Annual Bonus
  • Flexible hours
  • Types of leave: bereavement, personal, business, paternity, maternity
  • Medial insurance (OPD/IPD)
  • Annual health check up
  • eLearning platform
  • Drinks and Lunch boxes once a month!

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