The Private Brands and Kitchens team of foodpanda is looking for a Regional operations manager (APAC) to look after the end to end performance of our flagship brand.

Your role will drive the overall performance within APAC. Focusing heavily on operational excellence, SOP compliance, vendor happiness to name a few.

You will possess excellent communication skills and have exposure to the ASIA food/operations market within several countries (at a local or regional level)

This is a new role and we are looking for an SME who can hit the ground running to elevate the brand performance to the next level and beyond.

Some of your key roles & responsibilities will include:

Brand Management - Build, manage and develop long-term relationships with key stakeholders in country org across  Marketing, Supply, Culinary and Operations and logistics. Manage key strategic projects independently acting as the focal point of contact for internal regional and country stakeholders. 

Brand Calendar Development -   Work with multiple stakeholders internal and external to develop and execute a Brand calendar (Menu updates, Training, Marketing)

Expansion - Work with country teams across APAC to plan and execute outlet expansion (through franchising) plans across the region.

KPI & goals - You will own the goal of achieving topline (Orders, Average Food Value, Revenue) as well as Operational KPIs (Quality, Ratings, Prep Time, Fail Rates) of the assigned partner portfolio

Qualifications

  • Education :- Bachelor's/Master’s degree in Business, Marketing or STEM disciplines or relevant work experience.
  • Experience using Office365, Google suite, Tableau, SQL would be advantageous.

Work Experience 

  • Minimum 4 years of experience in qsr/franchising/business development role with broad exposure to Operations, Marketing, Supply Chain and culinary within a Retailer (Supermarket, E-commerce, Retail brands) or within a large Restaurant Chain. 
  • Experience or exposure to Food & Beverage industry would be an added advantage

Your passion and energy will go a long way to succeeding in this role and all applicants will be considered.

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