At Fonoa, we are transforming how digital-first companies stay tax compliant. We provide simple and modular API solutions that easily integrate into any existing workflow. Through our technology first approach, we reduce manual processes, increase compliance and reduce the cost of operations when transacting and scaling internationally.
We are solving one of the largest yet unsolved problems in global e-commerce. Our tax automation software enables companies such as Uber, Zoom, Booking.com, Squarespace and Rappi to expand their international offerings more quickly and stay tax compliant.
We are looking to hire a Principal Product Manager with deep experience in building and scaling SaaS products for global enterprise customers. The ideal candidate will have a proven track record of owning products that generate millions in revenue and will have deep expertise in understanding the needs of large, complex organizations. This role requires strong leadership, strategic vision, and the ability to create and work with cross-functional teams to build world-class products.
You will own the product lifecycle from inception to scale, developing an experiment-driven product strategy that promotes industry transformation. This is a highly visible and impactful role, suited for a leader who thrives in fast-paced environments with high expectations and a bias for action. We’re looking for someone who is passionate about delivering exceptional customer experiences, understands the importance of speed and urgency, and knows how to scale enterprise-level solutions across global markets.
What you will do :
- Product Strategy & Vision: Develop and execute a bold product vision and roadmap that aligns with the company’s strategic objectives and the needs of large, global enterprise customers.
- End-to-End Product Ownership: Take full ownership of the product lifecycle, from ideation and customer validation, through development and delivery, to scaling globally with millions of users and significant revenue impact.
- Enterprise Customer Focus: Engage deeply with global enterprise customers to understand their unique needs and challenges, ensuring our products solve real problems at scale and deliver measurable value.
- Revenue Growth & Metrics: Drive the product's commercial success, including revenue growth, user adoption, and overall profitability. Leverage data and analytics to inform product decisions and track key performance metrics.
- Cross-functional leadership: Collaborate with engineering, design, marketing, sales, and customer success teams to ensure timely and successful delivery of products and features. Drive a results-oriented, high-performance culture that can execute with precision.
- Go-to-Market Strategy: Work closely with marketing and sales teams to define and execute the go-to-market strategy, ensuring that messaging, positioning, and pricing resonate with global enterprise customers.
- Customer Advocacy: Be the voice of the customer internally, ensuring that customer feedback drives product decisions. Build strong relationships with key customers to understand their evolving needs and align product strategy accordingly.
- Scalability & Innovation: Ensure products are built for scale, performance, and long-term sustainability. Leverage innovative technologies and approaches to continuously improve product offerings and stay ahead of the competition.
You will be a great fit if:
- Scaling Product: You have managed at least one product from pilot to global scale that generates millions in revenue.
- Experience with Large Global Enterprises: Extensive product management experience, specifically with SaaS products for large, global enterprise customers. Experience working with Fortune 500 clients is a must.
- Proven Leadership: Strong leadership capabilities with experience leading cross-functional teams in a fast-paced, high-growth environment. Comfortable navigating ambiguity and driving clarity and focus.
- Customer-Centric Mindset: Deep experience in understanding the needs of large enterprise customers and translating these needs into innovative product solutions.
- Strong Analytical Skills: Data-driven decision-maker with the ability to analyze key metrics to inform product decisions and strategy.
- Technical Fluency: Comfortable in technical discussions with engineering teams and understand the complexities of SaaS product development.
- Excellent Communication & Stakeholder Management: Exceptional communication skills with the ability to clearly articulate product vision and strategy to stakeholders at all levels, including C-level executives and global customers.
- Education: Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Business). MBA or advanced degree is a plus.
We enable companies worldwide to seamlessly handle their taxes when transacting online by providing outstanding products that automate their workflows. To build exceptional products, we are aware that we need great people. We offer a competitive base salary for this position and remain open to a specific range depending on candidates' experience. Also, we provide attractive equity to keep everyone positively incentivized.
We're a company filled with talented, energetic, and motivated people from all backgrounds who bring in their different perspectives to help us on our mission to make taxes simple. We have a distributed team in more than 20 countries worldwide and you can read more on how we live our values and what inspires us to do amazing things together: https://fonoa.co/LifeAtFonoa
For three consecutive years, Fonoa has been ranked Sifted’s Rising 100: Sifted's B2B SaaS Rising 100
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