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About Flywheel
Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.
Nesta função, você apoiara indústrias lideres de segmento de FMCG na sua estratégia de execução em e-commerce. Flywheel permite monitorar e entregar dados dos principais e-commerces da América Latina e do mundo, permitindo auditar e acompanhar os principais KPIs dos times comerciais das indústrias. Desta forma, terá a oportunidade de aprender de diferentes categorias e industrias sobre sua estratégia e suas execuções.
O que você irá realizar:
- Realizar análises baseadas nos dados fornecidos pela nossa plataforma, com objetivo de trazer pontos de atenção e/ou melhorias no desempenho dos clientes.
- Rotina semanal para analisar os dados dos clientes na plataforma a fim de buscar oportunidades e inconsistências proativamente.
- Client-facing, desenvolvendo um bom relacionamento com os clientes da sua carteira.
- Definir, colaborar e executar relatórios contínuos com base em rotinas e solicitações.
- Reportar e dar prosseguimento com os times internos das demandas do cliente, acompanhando-as, validando até o final do processo, mantendo o cliente comunicado e atualizado constantemente.
- Apoiar e manter o catálogo de produtos atualizado de acordo com a necessidade de cada região.
- Suportar os clientes na compreensão e manuseio da plataforma Digital Shelf Plus.
- Suportar o gerente com demandas diversas relacionadas ao cliente.
Quem é você:
- Deve-se importar realmente pela dor do cliente, e ter interesse em resolvê-lo;
- Analítico, inquisitivo e curioso, com atenção aos detalhes;
- Cheio de energia e engajado;
- Espanhol no mínimo intermediário;
- Conhecimento avançado de Excel e Power Point;
- Excelente comunicação verbal e escrita para apresentações e comunicação com os clientes;
- Capacidade de interagir de forma colaborativa com diversos grupos;
- Experiencia em e-commerce é desejável;
- Experiência em análise de dados.
Working at Flywheel
We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.
- We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
- Flexible vacation time
- Great learning and development opportunities
- Benefits that help you live your best life
- Parental leave and benefits
- Volunteering opportunities
- If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
- Learn more about us here: Life at Flywheel
The Interview Process:
Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.
Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.
Inclusive Workforce
At Flywheel, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Flywheel people to feel included and truly empowered to contribute fully to our vision and goals.
Flywheel is an Equal Opportunity Employer and participates in E-Verify. Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at recruitment@flywheeldigital.com so that we can support you.
Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms.
For more information about what data we collect and how we use it, please refer to our Privacy Policy.
IMPORTANT ALERT: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, click here.
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